Business Development Specialist-Mandarin Speaker

Fantuan 饭团; New York (NY); On-site; USD 25,000 - 34,000; Full time

Job summary

Fantuan is seeking a candidate to support the delivery team with recruitment, training, and performance reviews while leveraging data to improve efficiency and user experience. You will help streamline dispatch processes and contribute to a high-performing logistics operation in a fast-paced environment.

Ideal candidates bring an innovative mindset, strong execution, and the ability to work under pressure. Chinese language skills are a plus, and prior dispatching or logistics experience is

Qualifications

• Innovative mindset and strong execution skills.
• Good verbal and written communication with coordination and organization skills.
• Ability to work under pressure.
• Fluency in Chinese is preferred.
• Candidates with dispatching or logistics experience are preferred.

Responsibilities

• Assist in recruitment, training, and performance reviews of the delivery team.
• Improve delivery team efficiency and user experience through data analysis and statistics.
• Resolve emergency situations that occur during daily operations.
• Complete tasks assigned by supervisors.

Job description

Fantuan was founded in Vancouver, Canada in 2014. With the mission of “life made easier,” we are a technology company that provides a one-stop platform connecting people and their local community. Fantuan operates in major cities across Canada, the United States, Australia, and the UK. As the world’s leading life service platform, we enable our users to unlock access to the richness of their neighborhood and the city. From food and grocery delivery to convenience and daily deals, Fantuan is bringing communities closer together than ever before.

Responsibilities:

• Assist in the recruitment, training, and performance review process of the delivery team.
• Improve the efficiency of the delivery team and the quality of user experience based on data analysis and statistics.
• Resolve emergency situations occurred during daily operations.
• Complete tasks assigned by supervisors.

Preferred Qualifications & Requirements:

• Possess an innovative mindset and strong execution skills.
• Have good verbal and written skills and good coordination and organization skills.
• Be able to work under pressure.
• Fluency in Chinese is preferred.
• Candidates with previous experience in dispatching and logistics industry are preferred.