Business Development Representative - Retail

LemClosers; Northern (KY); Remote; USD 50,000 - 80,000; Full time

Job summary

Toast is expanding its Retail platform and seeks a Retail Business Development Representative (BDR) to join a founding team. You will build and qualify opportunities in a high-velocity sales process, generating target lists, performing outbound outreach, and setting up meetings for Account Executives.

The role emphasizes a founder’s mindset, willingness to hit daily activity metrics, and collaboration with the sales team to position Toast in the market.

Qualifications

• Bachelor's degree required.
• Strong prospecting and outbound outreach skills.
• Able to generate lists and qualify retailers for a SaaS solution.

Responsibilities

• Generate lists of prospective retailers (convenience stores, grocery stores, bottle shops).
• Execute high-volume outreach to determine mutual fit.
• Complete 80 activities daily (cold calls).
• Conduct qualification calls to understand needs and fit.
• Schedule meetings with qualified prospects for Account Executives.
• Collaborate with Account Executives on strategy and messaging.
• Use Salesforce to manage activities and track progress.
• Understand competitive landscape and position Toast in the market.

Skills

Prospecting outreach

CRM collaboration

Communication excellence

Education

Bachelor's Degree

Tools

Salesforce

Outreach

Job description

# Business Development Representative - RetailToast USARemote[\"Full-Time\"]SaaSBase + CommissionSee your match scorePosted TodayJob Type[\"Full-Time\"]Work TypeRemoteVerticalSaaSSourcejobicy## About this roleToast creates technology to help restaurants and local businesses succeed in a digital world, helping business owners operate, increase sales, engage customers, and keep employees happy. After years of building an innovative POS platform for restaurateurs, Toast is expanding its offerings into other food and beverage concepts such as convenience stores, grocery stores, and bottle shops.This role will require a founder’s mindset as we grow Toast’s presence in this new vertical with a new offering: the Toast Retail platform. As a Retail Business Development Representative (BDR), you will be part of a founding team that is transforming the way Retailers operate.You will serve as the critical first step in our sales pipeline, responsible for building and qualifying the opportunities that drive our growth. A day in the life (Responsibilities)Generate lists of prospective convenience stores, grocery stores, bottle shops, and other retailers to target. Execute high-volume outreach to a mix of prospective businesses to determine mutual fit.Complete 80 activities daily (cold calls). Conduct qualification calls to develop an understanding of the prospect’s needs and determine how they can benefit from leveraging our Retail solution.Schedule meetings with qualified prospects for Account Executives, ensuring a seamless handoff and a smooth sales process. Partner with Account Executives on strategy, talk tracks, and feedback. Leverage Salesforce (our CRM) to manage all sales activities. Understand the competitive landscape and determine how to best position Toast in the market.What you'll need to thrive (Requirements)Career Progression: Must be driven by a long-term goal of becoming a full-cycle Account Executive (AE) and working in a commissioned closing role. Proven Drive and Refusal to Fail: Possesses the self-discipline and sustained effort necessary to achieve ambitious daily activity goals and recover quickly from rejection. Growth Mindset: A### Tools & Tech StackSalesforceOutreach### Commission StructureBase SalaryNot disclosed — ask in interviewCommissionYesRamp PeriodNot mentioned — clarify timeline### Selling MotionProspectingChannel / PartnerSell through partners, resellers, or alliances### Requirements at a GlanceBachelor's Degree·RequiredProspecting·Required skill### Typical Day — BDRAccount research2 hrs/dayStrategic outreach30–40/dayExecutive meetings2–3/weekPersonalized sequences15–25/dayEstimates based on role type and selling motion — actual may vary by company.### SaaS — Interview IntelTypical Sales Cycle30–90 days (SMB) · 3–9 months (Mid-Market) · 6–18 months (Enterprise)Common Buyer Objections* \"We're locked into a contract with [competitor]\"* \"We built something in-house already\"* \"We don't have budget until next quarter\"* \"Our team won't adopt another tool\"Key Industry MetricsARR / MRRNet Revenue Retention (NRR)CAC Payback PeriodLogo Churn vs Revenue ChurnACV (Avg Contract Value)Magic NumberHot Topics to Reference* • AI-native product disruption* • PLG vs sales-led motion debate* • Vertical SaaS consolidation* • Usage-based pricing modelsUse these insights to speak the buyer's language in interviews.