Business Development Manager - Strategic Cuisine (Asian)

LemClosers; United States; Hybrid; USD 110,000 - 160,000; Full time

Job summary

Toast is seeking a Strategic Cuisines Business Development Manager to lead a multilingual BDR team targeting Mandarin-speaking markets. You will hire, coach, and scale a team that creates qualified pipeline for strategic restaurant accounts and collaborates closely with Account Executives.

The role emphasizes remote/Hybrid work, international markets, and translating restaurant needs into Toast platform solutions to drive growth.

Qualifications

• Bachelor's degree required.
• Experience building and coaching a multi-language BDR team.
• Ability to manage a sales pipeline and forecast accurately.

Responsibilities

• Directly manage 6–10 Business Development Representatives and own their productivity and pipelines.
• Coach reps to conduct discovery and qualification in Mandarin for the Mandarin-speaking segment.
• Build systems and review structures to develop every rep, including multi-language sellers.
• Run regular operating rhythms: 1:1s, call reviews, and pipeline inspections with forecast accuracy.
• Partner with Account Executives on clean handoffs and high-converting pipelines.

Skills

Mandarin bilingual

Prospecting

Coaching

Pipeline management

Education

Bachelor's Degree

Job description

# Business Development Manager - Strategic Cuisine (Asian)ToastRemoteSaaSHybridSee your match scorePosted TodayWork TypeOn-siteVerticalSaaSSourcejobscollider## About this role\\*Bilingual Mandarin-speaking position.This is a remote opportunity.Toast creates technology to help restaurants and local businesses succeed in a digital world, helping business owners operate, increase sales, engage customers, and keep employees happy.As a Strategic Cuisines Business Development Manager, you will hire, build, and coach a multilingual team of Business Development Representatives who are transforming the way restaurants operate. You will report into the Senior Manager, Strategic Cuisines. This is a top-of-funnel leadership role — your team creates the qualified pipeline that Strategic Cuisines Account Executives close.Mandarin is the team’s primary market and the language we’re asking you to speak, but your reps also work in Korean and Thai, with Vietnamese and additional languages ahead.You’ll work closely with your team on how to understand restaurants’ unique needs and position Toast’s platform accordingly, and you’ll partner with the Senior Manager on helping Toast size and scope the opportunity as we accelerate our go-to-market motion in these markets.A day in the life (Responsibilities)Directly manage [6-10] Business Development Representatives and own the productivity of these reps and their pipelines Coach reps to conduct efficient discovery and qualification, and to craft a solution that best meets the prospect’s needs — in Mandarin, directly, for the Mandarin-speaking segment of your team Build the systems, peer review structures, and outcome-based feedback loops that let you develop every rep on the team, including those selling in languages you don’t speak Run consistent operating rhythms — 1:1s, call reviews, and pipeline inspection — with disciplined forecast accuracy Partner with Strategic Cuisines Account Executives on clean handoffs and pipeline that converts Support the Senior Manager by gathering front-line feedback and helping determine where we should invest resources across these strategic cuisine markets Find oppor### Selling MotionProspectingChannel / PartnerSell through partners, resellers, or alliancesBuyer PersonaC-SuiteSelling to executive decision-makers### Requirements at a GlanceBachelor's Degree·RequiredProspecting·Required skill### Typical Day — Sales RepStakeholder meetings3–5/weekProposals & business cases1–2/weekPipeline managementDailyEstimates based on role type and selling motion — actual may vary by company.### Role SignalsGreen Flags✓Remote FriendlyLocation flexibility### SaaS — Interview IntelTypical Sales Cycle30–90 days (SMB) · 3–9 months (Mid-Market) · 6–18 months (Enterprise)Common Buyer Objections* \"We're locked into a contract with [competitor]\"* \"We built something in-house already\"* \"We don't have budget until next quarter\"* \"Our team won't adopt another tool\"Key Industry MetricsARR / MRRNet Revenue Retention (NRR)CAC Payback PeriodLogo Churn vs Revenue ChurnACV (Avg Contract Value)Magic NumberHot Topics to Reference* • AI-native product disruption* • PLG vs sales-led motion debate* • Vertical SaaS consolidation* • Usage-based pricing modelsUse these insights to speak the buyer's language in interviews.## Tagssales—How do you coach underperforming reps?Template question—Describe your forecasting methodology.Template question—How do you structure onboarding for new hires?Template questionRole InsightsThis leadership position involves both strategic planning and hands-on coaching of the sales team.Expect to work with recurring revenue models where customer retention is as important as acquisition.