Business Development Representative – Corporate Observability

Jobtailor; New York (NY); On-site; USD 60,000 - 90,000; Full time

Job summary

Jobtailor in New York, NY is seeking a driven Business Development professional to create qualified opportunities through outbound prospecting across phone, email, LinkedIn, and other channels.

You will engage enterprise accounts in the Americas, partner with Marketing and Sales, and maintain Salesforce data while hitting activity and pipeline goals.

Qualifications

• 1–3 years in Business Development, Sales Development, Lead Gen, or outbound prospecting (SaaS or enterprise software preferred).
• Comfortable making a high volume of outbound cold calls daily.
• Experience using or quickly becoming proficient in LinkedIn Sales Navigator, Apollo, Salesforce CRM, and sales engagement platforms.
• Bachelor's degree or equivalent professional experience.
• Build relationships with Marketing, Sales, and Customer Success teams.
• Exceed indicators for activity, meetings booked, inbound lead response times, lead conversion, pipeline generation, and Americas ARR growth.

Responsibilities

• Produce qualified sales opportunities through high-volume outbound prospecting by phone, email, LinkedIn, and other channels.
• Prospect into enterprise organizations across North and South America to build a pipeline for the Uptrends portfolio while supporting broader ITRS Observability Platform initiatives.
• Implement a disciplined daily prospecting schedule of 100+ outbound touches per day, using cold calls, personalized emails, LinkedIn outreach, and other channels.
• Respond promptly to inbound marketing inquiries to maximize conversion opportunities.
• Qualify inbound leads, understand customer requirements, and schedule qualified meetings for the appropriate Account Executive.
• Conduct consultative cold calls with enterprise decision-makers, including Directors, VPs, and C‑level technology leaders.
• Use LinkedIn Sales Navigator, Apollo, Salesforce, and other sales engagement tools to identify target accounts and build prospect lists.
• Collaborate with Marketing to provide feedback on campaign performance, messaging, lead quality, and market insights.
• Collaborate daily with Account Executives to develop account strategies and accelerate pipeline creation.
• Maintain accurate prospect, activity, and pipeline information within Salesforce and other sales technologies.
• Develop expertise in Observability, Digital Experience Monitoring (DEM), Application Performance Monitoring (APM), Infrastructure Monitoring, and enterprise technology trends.
• Achieve activity, meeting, lead conversion, and pipeline generation goals that contribute directly to Americas ARR growth.

Skills

Outbound prospecting

High-volume calls

LinkedIn Sales Navigator

Apollo

Salesforce CRM

Sales engagement platforms

Enterprise outreach

C-level outreach

Education

Bachelor's degree

Tools

Salesforce CRM

LinkedIn Sales Navigator

Job description

Responsibilities

• Produce qualified sales opportunities through high-volume outbound prospecting by phone, email, LinkedIn, and other channels.
• Prospect into enterprise organizations across North and South America to build a pipeline for the Uptrends portfolio while supporting broader ITRS Observability Platform initiatives.
• Implement a disciplined daily prospecting schedule of 100+ outbound touches per day, applying a combination of cold calls, personalized emails, LinkedIn outreach, and other approved engagement channels.
• Respond promptly to inbound marketing inquiries, including trial registrations, demo requests, webinar attendees, content downloads, and other marketing-generated leads to maximize conversion opportunities.
• Qualify inbound leads, understand customer requirements, and schedule qualified meetings for the appropriate Account Executive.
• Conduct consultative cold calls with enterprise decision-makers, including Directors, VPs, and C‑level technology leaders.
• Use LinkedIn Sales Navigator, Apollo, Salesforce, and other sales engagement tools to identify target accounts, build prospect lists, and conduct strategic outreach campaigns.
• Partner with Marketing to provide feedback on campaign performance, messaging, lead quality, and market insights.
• Collaborate daily with Account Executives to develop account strategies and accelerate pipeline creation.
• Maintain accurate prospect, activity, and pipeline information within Salesforce and other sales technologies.
• Develop expertise in Observability, Digital Experience Monitoring (DEM), Application Performance Monitoring (APM), Infrastructure Monitoring, and enterprise technology trends.
• Achieve activity, meeting, lead conversion, and pipeline generation goals that contribute directly to Americas ARR growth.

Requirements

• 1–3 years of experience in Business Development, Sales Development, Lead Generation, or outbound prospecting (SaaS or enterprise software preferred).
• Comfortable making a high volume of outbound cold calls every day.
• Experience using, or the ability to quickly become proficient in:
  • LinkedIn Sales Navigator
  • Apollo
  • Salesforce CRM
  • Sales engagement platforms
• Desirable skills:
  • Experience prospecting into enterprise IT organizations.
  • Familiarity with Observability, APM, Digital Experience Monitoring, Infrastructure Monitoring, Cloud, or DevOps technologies.
  • Experience engaging Director, VP, and C‑level technology clients.
• Bachelor's degree or equivalent professional experience.
• Build relationships with Marketing, Sales, and Customer Success teams.
• Exceed indicators for activity, meetings booked, inbound lead response times, lead conversion, pipeline generation, and contribution to Americas ARR growth.

Core Competencies

Demonstrates expertise in outbound prospecting and lead generation within enterprise organizations, utilizing tools like Salesforce and LinkedIn Sales Navigator to drive pipeline growth and achieve sales targets. Proficient in engaging with C‑level technology leaders and collaborating with marketing and sales teams to optimize conversion opportunities.