Business Development Representative (BDC) – Automotive Sales

BOWSER PONTIAC INC; Pleasant Hills (PA); On-site; USD 32,000 - 54,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

401(k) with company match

Company-paid life insurance

Short-term disability

Paid time off

Job summary

Bowser Automotive is hiring a Business Development Representative (BDC) to connect vehicle inquiries with our Sales Team and turn interest into appointments. This role offers base pay plus commission, with training provided so you can learn our products, processes, and customer follow-up strategies.

You’ll respond to customers, follow up via phone, text, email, and online messages, and schedule appointments, all while delivering a professional and positive customer experience and meeting

Qualifications

• No automotive experience required; personality and work ethic matter.
• Strong communication skills for phone, text, email, and online messaging.
• Willing to learn and grow in automotive industry.

Responsibilities

• Respond to customers interested in purchasing a vehicle.
• Communicate with customers by phone, text, email, and online messaging.
• Make outbound calls to follow up with potential customers.
• Build relationships and identify vehicle needs.
• Schedule appointments with the Sales Team.
• Maintain accurate customer information in the CRM.
• Aim to meet appointment-setting and department goals.
• Provide a professional and positive customer experience.

Skills

Outgoing

Phone communication

CRM proficiency

Organized multitasking

Customer listening

Tools

CRM software

Job description

Business Development Representative (BDC)

Bowser Automotive

Start Your Automotive Career - Base Pay + Commission Opportunity

Are you outgoing, motivated, and comfortable talking with people?

Bowser Automotive is looking for a Business Development Representative (BDC) to join our growing team. This is an opportunity for someone who enjoys working with customers, wants to develop sales skills, and is interested in building a career in the automotive industry.

No automotive experience is required. We provide training to help you learn our products, processes, and customer follow-up strategies.

Why This Position?

This isn't a traditional office or customer service job. As a BDC Representative, you'll have a direct impact on dealership sales by connecting customers with our Sales Team and helping turn vehicle inquiries into dealership appointments.

You'll have the opportunity to earn commission in addition to your base pay, while developing valuable sales and customer relationship skills that can lead to future career opportunities within the dealership.

What You'll Do

• Respond to customers who are interested in purchasing a vehicle.
• Communicate with customers by phone, text, email, and online messaging.
• Make outbound calls to follow up with potential customers and previous inquiries.
• Build relationships with customers and identify their vehicle needs.
• Answer basic questions about vehicles, inventory, and the purchasing process.
• Schedule appointments with members of our Sales Team.
• Follow up with customers who have not yet scheduled an appointment.
• Maintain accurate customer information and follow-up activities in our CRM system.
• Work toward appointment-setting and department performance goals.
• Provide a professional and positive customer experience throughout the process.
• Follow all Bowser Automotive policies, procedures, and safety guidelines.

What We're Looking For

You don't need years of automotive experience. We are looking for the right personality and work ethic.

The ideal candidate is:

• Outgoing and comfortable speaking with customers.
• Confident communicating by phone, text, and email.
• Motivated by goals and earning potential.
• Comfortable making outbound calls and following up consistently.
• A good listener who can identify customer needs.
• Organized and able to manage multiple customer interactions.
• Comfortable using a computer and learning CRM software.
• Professional, dependable, and positive.
• Willing to learn and grow within the automotive industry.

Previous experience in sales, customer service, call centers, hospitality, retail, or automotive is helpful but not required.

Compensation & Benefits

• Base hourly pay + commission opportunity
• Medical, dental, and vision insurance
• 401(k) with company match
• Company-paid life insurance
• Supplemental short-term disability
• Paid time off