Business Development Representative (BDC) – Automotive Sales

Bowser Automotive Inc; Pittsburgh (Allegheny County); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) with company match

Life insurance

Short-term disability

Paid time off

Career development

Advancement opportunities

Job summary

Bowser Automotive is seeking a Business Development Representative (BDC) to connect customers with our Sales Team and turn vehicle inquiries into appointments. This role offers base pay plus commission and comprehensive training, with opportunities for career growth within the dealership.

No automotive experience is required; we provide training to learn our products, processes, and customer follow-up strategies. You’ll be part of a dynamic team focused on delivering a great customer experience.

Qualifications

• No automotive experience required; training provided.
• Outgoing, goal-driven individuals preferred.
• Comfort with outbound calls and multiple channels.
• Ability to learn CRM software.

Responsibilities

• Respond to customers interested in purchasing a vehicle.
• Communicate by phone, text, email, and online messaging.
• Make outbound calls to follow up with prospects.
• Build relationships and identify vehicle needs.
• Answer questions about vehicles, inventory, and purchasing.
• Schedule appointments with Sales Team.
• Follow up with unbooked prospects.
• Maintain accurate CRM records.
• Work toward appointment-setting and department goals.
• Provide a professional, positive customer experience.
• Follow Bowser Automotive policies and safety guidelines.

Skills

Outgoing personality

Phone communication

CRM proficiency

Goal oriented

Organized

CRM software

Tools

CRM software

Job description

Business Development Representative (BDC)

Bowser Automotive

Start Your Automotive Career - Base Pay + Commission Opportunity

Are you outgoing, motivated, and comfortable talking with people?

Bowser Automotive is looking for a Business Development Representative (BDC) to join our growing team. This is an opportunity for someone who enjoys working with customers, wants to develop sales skills, and is interested in building a career in the automotive industry.

No automotive experience is required. We provide training to help you learn our products, processes, and customer follow-up strategies.

Why This Position?

This isn't a traditional office or customer service job. As a BDC Representative, you'll have a direct impact on dealership sales by connecting customers with our Sales Team and helping turn vehicle inquiries into dealership appointments.

You'll have the opportunity to earn commission in addition to your base pay, while developing valuable sales and customer relationship skills that can lead to future career opportunities within the dealership.

What You'll Do

• Respond to customers who are interested in purchasing a vehicle.
• Communicate with customers by phone, text, email, and online messaging.
• Make outbound calls to follow up with potential customers and previous inquiries.
• Build relationships with customers and identify their vehicle needs.
• Answer basic questions about vehicles, inventory, and the purchasing process.
• Schedule appointments with members of our Sales Team.
• Follow up with customers who have not yet scheduled an appointment.
• Maintain accurate customer information and follow-up activities in our CRM system.
• Work toward appointment-setting and department performance goals.
• Provide a professional and positive customer experience throughout the process.
• Follow all Bowser Automotive policies, procedures, and safety guidelines.

What We're Looking For

You don't need years of automotive experience. We are looking for the right personality and work ethic.

The Ideal Candidate Is

• Outgoing and comfortable speaking with customers.
• Confident communicating by phone, text, and email.
• Motivated by goals and earning potential.
• Comfortable making outbound calls and following up consistently.
• A good listener who can identify customer needs.
• Organized and able to manage multiple customer interactions.
• Comfortable using a computer and learning CRM software.
• Professional, dependable, and positive.
• Willing to learn and grow within the automotive industry.

Previous experience in sales, customer service, call centers, hospitality, retail, or automotive is helpful but not required.

Compensation & Benefits

• Base hourly pay + commission opportunity
• Medical, dental, and vision insurance
• 401(k) with company match
• Company-paid life insurance
• Supplemental short-term disability
• Paid time off
• Training and career development
• Opportunities for advancement within Bowser Automotive

Physical Requirements

• Ability to sit and work at a computer for extended periods.
• Ability to lift up to 20 pounds as needed.

Build Your Career with Bowser Automotive

If you're looking for a position where you can develop sales skills, work with customers, and have the opportunity to increase your earnings through performance, we'd like to meet you.

Whether you're starting your career or looking for a change from retail, hospitality, customer service, or another sales environment, Bowser Automotive can provide the training and opportunity to help you grow.