Sales BDC Representative/Customer Service

Coughlin Automotive Group; Columbus (OH); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Medical, Dental, Vision

Paid vacation

Employee discounts on parts and labor

Ongoing training and advancement

Job summary

Coughlin Automotive Group is seeking a Business Development Center Representative to drive showroom visits by contacting customers through phone, text, and email. You will schedule appointments for our sales team and nurture leads from internet inquiries, inbound calls, and dealership visits.

The role offers a commission-based structure with an attractive income potential and comprehensive benefits after eligibility, including medical, dental, and vision coverage, plus paid vacation and ongoing

Qualifications

• Excellent phone and communication skills.
• Attention to detail; goal-oriented and results-driven.
• Positive, can-do attitude with a willingness to learn.
• Ability to communicate professionally via text and email.
• High energy and enthusiasm.

Responsibilities

• Contact customers via phone, email, and text to set appointments.
• Handle internet inquiries and incoming phone leads (Phone Ups).
• Follow up with customers who recently visited the dealership.
• Follow up on previous leads.

Skills

Phone & Email

Attention to Detail

Positive Attitude

Text & Email Communication

High Energy

Job description

Business Development Center Representative Full-Time | Commission + Bonuses | $55,000-$75,000 Annual Income Potential Position Summary Are you driven, outgoing, and love talking to people? Do you thrive in a fast-paced, goal-oriented environment where every conversation matters? As a BDC Sales Representative, you'll be the spark that turns customer interest into showroom visits. You'll connect with potential buyers through calls, texts, emails, and online inquiries, building excitement, creating relationships, and setting appointments that fuel our sales success. If you enjoy winning, growing, and being rewarded for your results, this role is for you! What You'll Do: You'll be responsible for contacting customers via phone, email, and text to set appointments for our sales team, including:

• Internet inquiries
• Incoming phone leads (\"Phone Ups\")
• Customers who recently visited the dealership
• Follow-up on previous leads

What We're Looking For:

• Excellent phone and communication skills
• Attention to detail; goal-oriented and results-driven
• Positive, 'can-do' attitude with a willingness to learn
• Ability to communicate professionally via text and email
• High energy and enthusiasm

What We Offer

• One of the most competitive and lucrative pay plans in the industry
• Commission + bonus structure with $55k-$75k income potential
• Medical, Dental, Vision & more (after eligibility period)
• Paid vacation and additional benefits
• Employee discounts on parts and labor
• Ongoing training and advancement opportunities

Requirements

• Valid driver's license
• Must pass a background check

Coughlin Automotive is an Equal Opportunity Employer and a Drug-Free Workplace. Salary: $55000 - $75000 per year