Business Development Representative (BDC) – Automotive Sales

Bowser Automotive Inc; Pleasant Hills (PA); On-site; USD 40,000 - 55,000; Full time

Benefits offered by this job

Base pay + commission

Medical, dental, and vision insurance

401(k) with company match

Paid time off

Training and career development

Opportunities for advancement

Job summary

Bowser Automotive in Pleasant Hills, PA is seeking a Business Development Representative (BDC) to join our growing team. This role offers base pay plus commission and a structured training program to help you learn our products, processes, and customer follow-up strategies.

You will connect customers with our Sales Team, respond to vehicle inquiries, and help turn inquiries into dealership appointments. No automotive experience is required, and we provide the training to develop your sales

Qualifications

• No automotive experience required; training provided.
• Strong communication and interpersonal skills.
• Comfortable using CRM software.
• Ability to work in a fast-paced sales environment.

Responsibilities

• Respond to customers interested in purchasing a vehicle.
• Communicate with customers by phone, text, email, and online messaging.
• Make outbound calls to follow up with potential customers and inquiries.
• Build relationships to identify vehicle needs.
• Answer basic questions about vehicles, inventory, and purchasing process.
• Schedule appointments with Sales Team.
• Follow up with customers who have not yet scheduled an appointment.
• Maintain accurate customer information and follow-up activities in the CRM.
• Work toward appointment-setting and department performance goals.
• Provide a professional and positive customer experience throughout the process.
• Follow Bowser Automotive policies, procedures, and safety guidelines.

Skills

Outgoing personality

Strong communication

Customer-focused

CRM experience

Tools

CRM software

Job description

Business Development Representative (BDC)

Bowser Automotive

Start Your Automotive Career - Base Pay + Commission Opportunity

Are you outgoing, motivated, and comfortable talking with people?

Bowser Automotive is looking for a Business Development Representative (BDC) to join our growing team. This is an opportunity for someone who enjoys working with customers, wants to develop sales skills, and is interested in building a career in the automotive industry.

No automotive experience is required. We provide training to help you learn our products, processes, and customer follow-up strategies.

Why This Position?

This isn't a traditional office or customer service job. As a BDC Representative, you'll have a direct impact on dealership sales by connecting customers with our Sales Team and helping turn vehicle inquiries into dealership appointments.

You'll have the opportunity to earn commission in addition to your base pay, while developing valuable sales and customer relationship skills that can lead to future career opportunities within the dealership.

What You'll Do

• Respond to customers who are interested in purchasing a vehicle.


• Communicate with customers by phone, text, email, and online messaging.


• Make outbound calls to follow up with potential customers and previous inquiries.


• Build relationships with customers and identify their vehicle needs.


• Answer basic questions about vehicles, inventory, and the purchasing process.


• Schedule appointments with members of our Sales Team.


• Follow up with customers who have not yet scheduled an appointment.


• Maintain accurate customer information and follow-up activities in our CRM system.


• Work toward appointment-setting and department performance goals.


• Provide a professional and positive customer experience throughout the process.


• Follow all Bowser Automotive policies, procedures, and safety guidelines.

What We're Looking For

You don't need years of automotive experience. We are looking for the right personality and work ethic.

The Ideal Candidate Is

• Outgoing and comfortable speaking with customers.


• Confident communicating by phone, text, and email.


• Motivated by goals and earning potential.


• Comfortable making outbound calls and following up consistently.


• A good listener who can identify customer needs.


• Organized and able to manage multiple customer interactions.


• Comfortable using a computer and learning CRM software.


• Professional, dependable, and positive.


• Willing to learn and grow within the automotive industry.

Previous experience in sales, customer service, call centers, hospitality, retail, or automotive is helpful but not required.

Compensation & Benefits

• Base hourly pay + commission opportunity


• Medical, dental, and vision insurance


• 401(k) with company match


• Company-paid life insurance


• Supplemental short-term disability


• Paid time off


• Training and career development


• Opportunities for advancement within Bowser Automotive

Physical Requirements

• Ability to sit and work at a computer for extended periods.


• Ability to lift up to 20 pounds as needed.

Build Your Career with Bowser Automotive

If you're looking for a position where you can develop sales skills, work with customers, and have the opportunity to increase your earnings through performance, we'd like to meet you.

Whether you're starting your career or looking for a change from retail, hospitality, customer service, or another sales environment, Bowser Automotive can provide the training and opportunity to help you grow.