Business Development Representative (Americas)

Syspro; Chicago (IL); Hybrid; USD 72,000 - 93,000; Full time

Benefits offered by this job

Hybrid work environment

13 paid holidays in 2026

20 vacation days

6 wellness days

401k from day one

Health/Dental/Vision Insurance

Life insurance

Bonus/ commission

Maternity and Paternity Leave

Job summary

Syspro is seeking a Business Development professional in the Chicago area to build and manage a pipeline of mid-market manufacturer and distributor prospects. You will reach out by phone, email, and LinkedIn to create MALs, qualify them into MQLs, and pass them to the sales team.

You’ll also respond to inbound MALs and convert them into MQLs using CRM tools. You will maintain dashboards, conduct multi-touch cadences, and ensure clean handoffs with Sales Americas, while collaborating with the

Qualifications

• Bachelor's degree in sales, marketing, or business-related field or equivalent experience.
• 1–2 years in business development, sales development, tele sales or inside sales, ideally B2B tech/service.
• Experience in phone and email prospecting and CRM experience with HubSpot or Salesforce.
• Comfortable building dashboards and reports.
• Ability to convert inquiries into MQLs with accurate notes in HubSpot.

Responsibilities

• Respond to MALs by phone and email within the target response window to prevent cold leads.
• Manage target lists and restart conversations to create pipeline.
• Execute multi-touch cadences across phone, email, and LinkedIn with tailored tone and timing.
• Research accounts before contacting to provide clear reasons to reply.
• Qualify contacts against the ICP, need, timeline and authority in real conversations, not scripts.
• Convert qualified contacts to MQLs in HubSpot with accurate notes for Sales.
• Meet weekly/monthly targets for conversations, meetings booked, MQLs, and speed to lead; report progress.
• Leverage Agentic AI SDR and marketing automation to prioritize outreach and personalize messages at scale.
• Collaborate with Sales on handoff quality and capture deal context for next steps.
• Track performance by messages, segments, and campaign sources to sharpen targeting.

Skills

Phone and email outreach

Active listening

Objection handling

CRM hygiene

Follow-up discipline

Collaborative mindset

Communication via AI-assisted tools

Target-driven mindset

Education

Bachelor's degree in sales, marketing, or business-related field

Tools

HubSpot

Salesforce

Job description

Job Description

Builds new pipeline of new customer prospects by reaching out to mid-market manufacturers and distributors that fit Syspro's ideal customer profile by phone, email, and LinkedIn to create marketing-acquired leads (MALs) and qualify and convert them into marketing-qualified leads (MQLs). Also responds to inbound marketing-acquired leads (MALs) and qualifies by phone and email to convert them into marketing-qualified leads (MQLs) to pass along to the sales team.

Job Description

Builds new pipeline of new customer prospects by reaching out to mid-market manufacturers and distributors that fit Syspro's ideal customer profile by phone, email, and LinkedIn to create marketing-acquired leads (MALs) and qualify and convert them into marketing-qualified leads (MQLs). Also responds to inbound marketing-acquired leads (MALs) and qualifies by phone and email to convert them into marketing-qualified leads (MQLs) to pass along to the sales team.

Job Requirements

Minimum Level of Education

• Bachelor's degree in sales, marketing, or business-related field, or equivalent experience.

Minimum Experience

• 1 to 2 years in a business development, sales development, tele sales, or inside sales role, ideally in B2B technology or service.
• Experience in phone and email prospecting experience and CRM experience with HubSpot or Salesforce

Special Skills and Knowledge

• Comfortable developing dashboards and reports.
• Confident, consultative phone and email communication that builds trust quickly.
• Active listening and objection handling that qualifies fit rather than just booking a call.
• Organized daily follow-up discipline across a high volume of contacts.
• Comfort with rejection and the persistence to keep working a list.
• Clear, accurate CRM hygiene so handoffs to Sales Americas do not lose information.
• Collaborative, target-driven mindset and comfort with AI-assisted outreach tools.

Job Responsibilities

• Responds to every new marketing-accepted lead (MAL) by phone and email within the target response window, so no inbound contact goes cold.
• Works target lists of existing contacts (past inquiries, quiet leads, event and webinar attendees, extended contacts) and select new target accounts to restart conversations and create pipeline.
• Runs structured, multi-touch cadences across phone, email, and LinkedIn, adjusting tone, message, and timing to each contact's industry, role, and buying signals.
• Researches each account before reaching out, so every message gives the prospect a clear reason to reply.
• Qualifies each contact against Syspro's ideal customer profile, need, timeline, and authority through a real conversation, not a script.
• Converts qualified contacts to marketing qualified leads MQLs in HubSpot with accurate notes, so Sales Team can pick up the conversation without asking the prospect to repeat themselves.
• Owns weekly and monthly targets for conversations, meetings booked, MQLs created, and speed to lead, set by the Global VP Marketing and Demand Generation, and reports progress against them.
• Uses the Agentic AI SDR and marketing automation tools to prioritize the day's outreach list, personalize messages at scale, and follow up with contacts who have gone quiet.
• Partners with Sales Team on handoff quality, flagging deal context, objections, and buying signals so the next conversation starts a step ahead.
• Tracks which messages, segments, contact lists, and campaign sources produce replies and meetings, and uses the patterns to sharpen targeting and messaging.

Job Benefits

• 13 paid company holidays in 2026
• Hybrid working environment (2 - 3 office days as determined by the function/ manager)
• 20 vacation days
• 6 wellness days
• 401k from day one of hire
• Health/Dental/Vision Insurance the first of the month after hire
• Life insurance
• Bonus/ commission
• Maternity and Paternity Leave

Salary

72000 - 93000 USD (yearly)