Business Development Representative

Baker Distributing Company; Orlando (FL); On-site; USD 45,000 - 65,000; Full time

Job summary

Baker Distributing Company in Orlando, FL is seeking a Business Development Representative to promote sales via our website to the Customer/Dealer network. You will drive profitable sales growth by developing accounts, maintaining relationships, and advancing adoption of our technologies.

Responsibilities include developing customer relationships, outbound prospecting, and using Salesforce to document activity while collaborating with internal teams.

Qualifications

• High school diploma required.
• HVACR terminology and product knowledge a plus.
• Proven sales and new market development history.
• Demonstrated success meeting sales goals with data analysis.
• Strong business/problem solving focused on customer service.
• Proficient with Word, Excel, PowerPoint, Outlook, Access and Salesforce.

Responsibilities

• Develop customer relationships with exceptional service via inquiries.
• Assist in resolving customer relations problems with dealers and end users.
• Seek new business opportunities via outbound calls to customers.
• Identify trends, opportunities, and threats to the core business.
• Educate customers on technologies and grow adoption and usage.
• Consult with customers to increase knowledge of products and programs.
• Communicate effectively externally and internally.
• Document and plan activities in Salesforce (Calendar, Tasks, Events).
• Assess needs, recommend or assist in selection, and negotiate terms.
• Develop sales presentations, proposals, and materials.
• Attend training to stay current with product lines and tech changes.
• Other duties assigned.

Skills

Negotiation

Interpersonal skills

Customer service

Analytical skills

Sales

Consultative selling

Teamwork

Independent work

Process improvement

Communication

Salesforce

Microsoft Office

Education

High School diploma

Tools

Salesforce

Word

Excel

PowerPoint

Outlook

Access

Job description

The Business Development Representative will provide support and service for both the company and its customers. It is an exciting opportunity for a self-driven individual who willbe responsible forpromoting sales through our website to our Customer/Dealer network. Responsible for driving profitable sales growth by developing,maintainingand advancing accounts by regularly contacting customers. This position reports to the Director of Sales.

Essential Duties/Accountabilities

Develop customer relationships by providing exceptional customer service with incoming customer communication.

Assistin resolving customer relations problems with both dealers and end users.

Seek outnew businessopportunitiesmakingoutbound sales calls to new and existing customers.Identifytrends,opportunitiesand threats to core business.

Ensure assigned customers understand and know how toutilizeour technologies andgrowtechnology adoption and usage rates.

Use sales and account management processes to consult with customers to increase their knowledge of our products and programs.

Communicate effectively both externally and internally.

Utilize Salesforce software to document and plan activities to include Calendar,Tasksand Events.

Assess clients' needs, recommend, orassistin the selection ofappropriate goodsor services, and negotiate prices or other sales terms.

Develop sales presentations, proposals, or other materials to illustrate benefits fromuseof goods or services.

Attend, when necessary, training classes toacquirethe skills to meet our customers’ needs and expectations and to keep abreastwithtechnical developments and changes in product lines.

Other dutiesassigned.

Qualifications

• High School diplomarequired

• Knowledge of HVACR terminology and HVACR product knowledge is a plus.

•Demonstratedperformance history in sales & new market development.

• Proven success in meeting sales goals withabilityto analyze and interpret sales and market data.

• Solid business/problem solving skillswith the focus on customer service (internally and externally)

• Must have strong Microsoft Office skills to include Word, Excel, PowerPoint, Outlook, Access,Salesforceand other web based applications

Skills

Strong negotiation andinterpersonal skills, including the ability to communicate on all levels within internal and external groups.

Excellent customer service mindset with the ability to developlong termrelationships.

Excellent analytical aptitude with aproven ability toanalyze/interpret data.

Strong and creative sourcing ideas.The ability to conduct consultative sales presentations.

Ability to work independently and in a team environment.

Proactivelyseekscontinuous process and service improvements.

Physical Demands and Work Environment

•The employeefrequentlyis requiredtostandsitorwalk,climb, kneel, crouch, or crawl.

• Ability toutilizea computer keyboard, computer monitor, and telephone for prolonged periods of time.

• Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision,

depthperception, and the ability to adjustfocus.