Business Development Manager

Goodlord; Lincoln (NE); On-site; USD 40,160 - 73,627; Full time

Benefits offered by this job

Hybrid work model

Travel to UK offices (London/Sheffield

Annual leave 25 days + Bank holidays

Wellbeing support

Job summary

Goodlord, based in Lincoln, offers a hybrid role combining in-office days with remote work and quarterly travel to London/Sheffield. You will drive B2B sales for Rent Protection Insurance, focusing on upsell opportunities and expanding the insurance book.

You will build rapport with customers over the phone and face-to-face as needed, thrive in a fast-paced, autonomous environment, and contribute to a growing UK lettings ecosystem.

Qualifications

• Proven success in closing B2B sales, including upselling and cross-selling.
• Ability to establish rapport and trust with customers quickly, over the phone or face-to-face.
• Target-driven with resilience in a fast-paced environment.
• Comfortable working in a largely autonomous role.

Responsibilities

• Identify how to promote our Rent Protection Insurance product to current customers.
• Work in a target-driven, fast-paced environment to grow sales skills.
• Train and develop our agent base to increase usage and insurance book.
• Collaborate with insurance and account management teams to identify opportunities.

Skills

Closing B2B sales

Upselling & cross-selling

Rapport building

Target driven

Autonomous work style

Job description

Hybrid Based Role – 3 days a week in our Lincoln office, 2 days per week remote (with once per quarter travel to our London and/or Sheffield office - travel paid)

Our mission:

• Two in five people in the UK rent their homes. Our mission? To provide them with the best renting experience in the world
• We started Goodlord because we wanted to make renting simple and transparent for everyone involved: the agent, the landlord, and the tenant. We knew Generation Rent would lead to more tenants, with higher digital expectations and we were confident we could provide a solution
• Like all scale‑ups it’s been a bit of a rollercoaster journey, but we’re now stronger than ever, with around 3,000 letting agents using the platform, exciting and varied products and 350+ Goodlordians across the group supporting the mission!

The Opportunity:

• Working with current customers to identify how to use our Rent Protection Insurance product more effectively
• Target driven, fast paced environment to grow your skills as a sales person
• Training and developing our agent base to increase customer usage and our overall insurance book
• Working with the wider insurance and account management teams to identify further opportunities
• A team where success is measured against sales performance, customer satisfaction and your ability to follow regulated processes

What we need from you:

• Proven success in closing B2B sales both up‑selling and cross‑selling
• Ability to establish rapport and trust with customers quickly and efficiently over the phone (and in some cases, face‑to‑face)
• Target driven mentality with the ability to stay motivated and resilient even under pressure
• Comfortable working in a fast paced, autonomous environment.

It would also be great if:

• You have experience in the Lettings industry

Why you'll love being a Goodlordian

Aside from the role, the people, our culture and our mission, we have some other things that make Goodlord a pretty awesome place to be. Here’s a few favourites amongst Goodlordians.

• Grow with Goodlord: your development is important to us, that’s why we are Great Place to Work - certified. Have a goal in mind? Share it with us so we can use some of our annual development fund to support it. We guarantee you’ll learn loads and develop both personally and professionally!
• Your well‑being matters: bi‑weekly coaching with Sanctus to provide Goodlordians with a safe place to talk and support your mental health
• 25 days holiday (plus UK Bank holidays) plus 1 day per full holiday year up to 32 days: We believe regular breaks are essential for well‑being and we encourage (some may say expect!) all Goodlordians to take full advantage of their annual leave entitlement.
• Supporting your family: we offer Goodlordians of all genders a generous 3 months of fully‑paid time off to look after their new arrivals
• Our team: we’re an energetic, sociable, and talented bunch who are super passionate about what we do and determined to make a difference. We’re all in it together, we learn from each other, we’re genuine and we don’t have time for politics

A full job spec is available on request.

Goodlord wants applicants from all backgrounds and walks of life; we are an equal opportunity employer committed to creating an inclusive environment.

Creating a space where everyone feels included is central to who we are. Because we're an open book and we learn from each other, we actively champion diverse perspectives and unique life experiences. If there is anything you need to participate fully in the interview process, we'd love to hear about that too - please include it in your application.

Please note, as we are regulated by the Financial Conduct Authority, all Goodlordians are required to pass a thorough referencing check via Experian before joining the team. We will only ask for references at the point of making an offer.

No agencies please - we have tried and trusted partners we would turn to should we require support.