Commercial Account Manager (PBSA/BTR)

UniHomes; United States; Remote; USD 53,000 - 79,000; Full time

Benefits offered by this job

Health & wellbeing

31 days holiday

Enhanced pension

Career development

Social events

Job summary

UniHomes is seeking a Commercial Account Manager (PBSA/BTR) to manage a growing portfolio of operator accounts nationwide. This field-based, remote role reports to the Head of Client Acquisition and includes travel and occasional overnight stays to support client needs.

You will develop high-value PBSA/BTR relationships, lead contract negotiations, optimise listing performance, and collaborate with product and marketing teams to deliver value and revenue growth.

Qualifications

• Proven experience managing complex B2B accounts (PBSA/BTR preferred).
• Strong relationship-building and negotiation skills.
• Willingness to travel nationally and drive.

Responsibilities

• Strategic partner engagement with PBSA and BTR operators, including meetings, account reviews and platform training sessions.
• Lead commercial account reviews, renewals and contract negotiations to deliver sustainable value.
• Proactively monitor and improve operator listing performance for visibility and competitiveness; provide data-driven recommendations.
• Collaborate with product, content and marketing teams to address client needs and enhance platform functionality.

Skills

B2B account management

Stakeholder management

Commercial mindset

Salesforce

Organisation

Communication

UK driving licence

Tools

Salesforce

Job description

Commercial Account Manager (PBSA/BTR)

Field-based / Remote

Salary: £40,000 + car allowance + commission (OTE £50,000+)

Are you a commercially driven Commercial Account Manager with experience managing relationships with Purpose Built Student Accommodation (PBSA) or Build to Rent (BTR) operators? Reporting to our Head of Client Acquisition (PBSA/BTR), you’ll take ownership of a growing portfolio of operator accounts, strengthening partnerships, protecting commercial value and driving sustainable revenue growth. This is an opportunity to help shape a fast-growing part of UniHomes, backed by an established PropTech business.

You’ll help accommodation providers improve listing performance and tenancy conversions while ensuring partnerships deliver value for both parties. We’re looking for someone who combines strong relationship-building skills with sound commercial judgement and the confidence to negotiate, influence effectively and ensure agreed commitments are delivered.

Remote-based, with national client travel and occasional overnight stays, depending on account needs and seasonal activity.

Key responsibilities

Strategic partner engagement:

• Develop and maintain robust, high-value relationships with key decision-makers within PBSA and BTR operators.
  Serve as the primary strategic point of contact, leading ongoing discussions around performance, optimisation, and new opportunities.
  Conduct a minimum of 10 impactful meetings per week, including in-depth account reviews, strategic follow-ups, and platform training sessions.
  Actively represent UniHomes at industry networking events and conferences to strengthen relationships and uncover new opportunities.

Commercial performance and account growth:

• Lead commercial account reviews, renewals and contract negotiations, ensuring partnerships deliver sustainable value for both parties.
• Lead commercial discussions, working with internal teams and operators to achieve clear, timely and mutually agreed outcomes.
• Proactively monitor, analyse, and significantly improve the performance of operator listings, ensuring maximum visibility, competitiveness, and data accuracy.
• Deliver regular, insightful reports and data-driven recommendations that directly contribute to partner success and conversion rates. Provide weekly performance headlines and comprehensive reports to the Head of PBSA and BTR.

Portfolio excellence:

• Ensure all partner listings are complete, up-to-date, and consistently exceed platform standards across pricing, availability, rich media (images/virtual tours), and detailed property information.
• Collaborate with operators to effectively roll out impactful promotional offers and dynamic seasonal adjustments.

Internal collaboration and innovation:

• Work seamlessly across our product, content, and marketing teams to address client needs swiftly and enhance overall platform functionality.
• Identify and help implement process improvements that elevate partner satisfaction and streamline operational efficiencies.

Skills and experience

• Proven experience managing complex B2B accounts, ideally with PBSA operators, with a track record of commercial negotiation, revenue growth, and confidently leading complex commercial conversations.
• Exceptional interpersonal and stakeholder management skills, with the ability to build rapport and influence at all levels.
• A strong commercial mindset underpinned by a proactive, data-driven approach to account growth and revenue generation.
• Proficient and comfortable navigating property management systems, CRM platforms (ideally Salesforce), and various online marketplaces.
• Highly organised, capable of managing a diverse portfolio of accounts simultaneously while maintaining meticulous attention to detail.
• A clear, confident, and persuasive communicator (both written and verbal) who can articulate complex information effectively.
• Full, valid UK driving licence (as this is a field-based role with regular travel).

Highly desirable

• Experience and a strong network directly within the Purpose-Built Student Accommodation (PBSA) and/or Build-to-Rent (BTR) sector.
• Direct experience within the PropTech, SaaS, or online marketplace environments.
• Familiarity with occupancy strategies, revenue management, and seasonal trends specific to student accommodation.
• Experience with the International Student Market.

About us

At UniHomes, we’re on a mission to transform the entire student rental experience across the UK. As the market-leading student accommodation advertising platform and utility management service provider, we make finding and securing all-inclusive student accommodation simple, seamless, and stress-free.

We’re not just another platform. UniHomes is developing innovative technology to deliver one go-to destination that supports the entire student rental journey. With an unwavering focus on our students, partner letting agents, operators and suppliers, we continually evolve and enhance our products and services to exceed expectations, while tackling market complexity with ease and transparency.

Since launching in 2015, we’ve experienced rapid growth. Today, we operate in 60+ cities, partner with 1,000+ agents and operators, and are backed by Macquarie Capital and LDC. Our success has been recognised with accolades from EY Entrepreneur of the Year, Deloitte UK Technology Fast 50, The Negotiator Awards, and Great Place to Work® certification.

Our 140+ strong team is based in the heart of Sheffield City Centre, where we’re driving innovation, expanding into new markets, and fostering a culture built on collaboration, creativity, and growth.

If you’re ready to make a meaningful impact and help redefine how students find their perfect home, now is the time to join UniHomes. Be part of a team that’s opening new doors to better experiences, brighter ideas, and stress-free living.

We are a team driven and united by our core values

• Lead the Way
• In it Together
• Customers Matter
• Keep it Simple
• Rise Above Challenges
• Make it Happen

What do you get when you work here

With people and culture at the heart of our organisation, we are continually enhancing our employee offer and culture. We are incredibly proud to have been officially certified as a Great Place to Work® (GPTW®) and an accredited Living Wage employer - all our employees earn a fair living wage above the government minimum wage.

Our impressive benefits package and perks comprise:

1. Health and wellbeing: healthcare scheme, Employee Assistance Programme, mental health and financial support
2. Time away: holiday allowance 31 days (incl. BH), length of service days, volunteering day and enhanced family leave
3. Financial benefits: enhanced pension, salary sacrifice and sick pay
4. Development: career progression and personal and professional development
5. Social: social events and recognition awards

When you do visit our stunning state-of-the-art office in Sheffield, you will be treated to complimentary breakfast, hot & cold drinks, snacks, pool table, and company social activities.

At UniHomes we are committed to fostering an inclusive and diverse workplace where everyone can thrive and which values individuals for their unique perspectives. We welcome candidates from all backgrounds, regardless of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, or sexual orientation.

Please let us know if you require any reasonable adjustments to make the recruitment process more accessible to you.

Applicants must already have the permanent and unrestricted right to work in the UK. Unfortunately, we are unable to offer visa sponsorship as we do not hold a sponsor licence.

We want to hear your unique voice in your application. We love AI, but relying on it solely to write your cover letter and answer the application questions is a missed opportunity to showcase the originality and personality that will make you stand out. Show us the real you.

We do not accept CV submissions from recruitment agencies

Direct applications from individual candidates are encouraged. Thank you for your understanding.