Business Development Manager

Robertshaw; Michigan; On-site; USD 90,000 - 143,000; Full time

Job summary

Join a forward-thinking company that has been an industry leader for over 125 years. This role focuses on managing relationships with key OEM customers, driving organic growth, and ensuring customer satisfaction. You will be leading strategies to capture new business while maintaining existing accounts. With a commitment to innovation and excellence, this position offers the chance to make a significant impact in a dynamic environment. If you have a passion for business development and a strong background in managing customer relationships, this opportunity is perfect for you.

Benefits

Medical Insurance

Vision Insurance

401(k)

Tuition Assistance

Qualifications

• 5+ years of experience in major account and business management.
• Knowledge of electro-mechanical and electronic controls.
• Ability to lead unified systems solutions.

Responsibilities

• Develop strategies for organic growth and defend current business.
• Coordinate technical and business meetings with customers.
• Provide on-site customer support for Robertshaw products.

Skills

Business Management

Sales Strategy

Customer Relationship Management

Communication Skills

Leadership

P&L Responsibility

Technical Knowledge of Controls

Negotiation Skills

Education

College Degree

Tools

Microsoft Office

CRM Software

Job description

Robertshaw is a private equity-owned global design, engineering, and manufacturing company selling product solutions to the appliance, automotive, and HVAC industries. We are an industry leader in advanced flow control components and systems for water, gas, and other fluids to help build extraordinary products that improve safety, comfort, health, and happiness.

When you join Robertshaw, you’re joining a company with over 125 years of experience and a global team with focus on innovation.

Position Summary

Provides leadership to achieve a successful organic growth strategy for an assigned key customer OEM base. Responsible for managing the relationship and acting as the liaison between customers and Robertshaw across multiple teams, products, and systems.

Has revenue responsibility for capturing new business, defending and maintaining existing business and sustaining gross margins. Manages OEM customer portfolio and a combination of customer programs of broad revenue impact and complexity. Develops & leads strategies & tactics for a diverse set of customers, market segment(s) or product line(s). Provides leadership as the primary contact for assigned significant and broad customer base within North America. Has regular interaction with customers, Robertshaw Internal and leadership teams; coordination may cover multiple sites. This position reports to the SVP, Sales.

Position Responsibilities

• Develops strategies and tactics to defend current business and drive organic growth through the assigned OEM customer base. Takes appropriate steps to protect and safeguard Robertshaw intellectual property.
• Informs the management team of customer’s progress and intentions by obtaining information on their behalf and defining the business needs and environment to best position Robertshaw for profitable growth.
• Defines and pursues new business growth strategies and opportunities by researching the types of business to pursue, likely competition, pricing strategy and assisting with proposal preparation. Analyzes program viability and basic business opportunities for the company. Recommends general and specific courses of action and execution path.
• Coordinates technical and business meetings to facilitate the exchange of information with customers, and Robertshaw. Determines strategies for meetings and levels of management to be included.
• Prepares and gives presentations to management on matters concerning OEM Sales Outlook & Annual planning and analysis, product selection and simplification, changing business environment, technology and innovation at key customers, competitors, or market segment. Recommends research and development products or processes.
• Provides direction to management related to future business and engineering trends by maintaining knowledge of key markets –
• Provides on-site customer support for Robertshaw products and systems as problems or issues occur. Diffuses potential points of contention and overcomes objections. Identifies and facilitates quick disposition of crises related to misunderstandings, missed commitments, and field problems.
• Complies with European industry regulations by studying existing and new legislation, enforcing adherence to requirements, and advising management on needed actions (e.g. export compliance; protection of intellectual property).
• Maintains professional and technical knowledge by attending seminars, reviewing professional publications, establishing networks, and/or participating in professional associations.
• Trains and mentors less experienced internal support teams. May provide leadership to others on their team or to ad-hoc teams. Serves as functional expert.
• Formulates and directs strategy deployment plan to tie to Business Unit’s annual & long-range business plan.

Qualifications

• College degree with a minimum of 5 years experience of major account and business management.
• Knowledge of electro-mechanical and/or electronic controls sold as either components, sub-assemblies or systems to OEM customers within North America.
• Must possess aptitude for understanding control systems functionality along with a thorough understanding of products from the standpoint of design, development, testing and manufacturing processes.
• Ability to lead the achievement of unified Robertshaw systems solutions.
• Administrative capability must include the ability to utilize Microsoft Office software.
• Through knowledge and understanding of contractual terms and financial modeling (e.g. proposal evaluation).
• Thorough knowledge of program management and business processes and procedures, including technical and business proposal development. Proficient in the use of standard business applications software and specialized CRM programs.
• Previous successful P&L responsibility a plus.
• Highly effective communication, presentation and interpersonal skills.
• Executive presence with ability to develop trust with the customers and the groups.
• Global acumen to build and manage high level customer contacts.
• Highly organized, self-motivated and charismatic.
• Strong leadership qualities with motivational skills.
• Extensive experience in sales to large OEM's preferred.
• Ability to travel 50%.
• Product and system certification preferred.
• Ability to communicate in Spanish preferred.

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Industries

  Appliances, Electrical, and Electronics Manufacturing and Manufacturing

Referrals increase your chances of interviewing at Robertshaw by 2x

Inferred from the description for this job

Medical insurance

Vision insurance

401(k)

Tuition assistance

Get notified when a new job is posted.

Sign in to set job alerts for “Business Development Manager” roles.

Sr. Business Development Manager - Automotive

Business Development Manager, Lubricants (Remote)

Midland, MI $90,930.00-$142,890.00 6 months ago

Business Development Manager, LV Power Distribution

Ann Arbor, MI $95,000.00-$120,000.00 4 months ago

Business Development Manager - Automotive Market

Business Development Manager - Sales Hunter

Southfield, MI $150,000.00-$200,000.00 2 weeks ago

Business Development Manager Surface Treatment, Cleaners and Lubricants

Business Development Manager - Pharma/Overdose solution products

Grand Rapids, MI $100,000.00-$140,000.00 12 hours ago

Senior Business Development Engineer - Automotive

Business Development Manager Surface Treatment, Cleaners and Lubricants

GM Energy - Utility & Energy Market Business Development Manager, West & Midwest

Business Development Manager Surface Treatment, Cleaners and Lubricants

Business Development Manager - Pharma/Overdose solution products

Detroit, MI $100,000.00-$140,000.00 2 weeks ago

Director of Business Development - Midwest Region

Business Development Executive, Large Enterprise Finance

Business Development Manager Surface Treatment, Cleaners and Lubricants

Associate Territory Manager, Middle Market Business Development - Commercial Lines (Middle Market Production Underwriter)

Business Development Manager, Fire Protection, USCA

Michigan, United States $98,000.00-$143,000.00 2 weeks ago

Manager – Auto-Finance Product and Delivery Enablement

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.