Business Development Manager

Right at Home Grand Rapids and Kalamazoo; Grand Rapids (MI); On-site; USD 58,000 - 62,000; Full time

Benefits offered by this job

Bonus based on performance

Competitive salary

Dental insurance

Health insurance

Opportunity for advancement

Paid time off

Vision insurance

Job summary

Right at Home Grand Rapids and Kalamazoo in Michigan seeks a results-driven Business Development Manager to grow our presence across the Grand Rapids area. You’ll build relationships with hospitals, physicians, discharge planners, and senior communities to connect families with in-home care.

Responsibilities include managing a weekly sales plan, presenting at events, and coordinating with our care team to ensure smooth starts for new clients.

Qualifications

• 3+ years of outside/field sales experience in healthcare, home care, or senior living.
• Strong track record of building a referral network and hitting sales goals.
• Excellent communication and relationship-building skills.
• Self-motivated with organized field scheduling and pipeline management.
• Valid driver's license and reliable transportation.

Responsibilities

• Build and grow relationships with hospitals, physician practices, discharge planners, and senior communities.
• Represent the agency at community events, health fairs, and networking functions.
• Maintain a disciplined weekly sales plan and manage the pipeline in CRM.
• Deliver presentations to show why Right at Home is the right fit for families and partners.
• Collaborate with care team to ensure smooth client starts.

Job description

Benefits:

• Bonus based on performance
• Competitive salary
• Dental insurance
• Health insurance
• Opportunity for advancement
• Paid time off
• Vision insurance

Are you a driven, relationship-first sales professional who wants your work to directly help families get the care they need?

We're a family-owned home care company serving West Michigan, and we're looking for a Business Development Manager to grow our presence across the Grand Rapids area — building relationships with hospitals, physicians, discharge planners, and senior communities, and turning those relationships into care for families who need it.

Why Join Us

• Family-owned company, led by owners with real caregiving experience — not just investors
• Mission-driven culture: we treat clients like family
• Established referral network and brand presence in West Michigan to build on, not start from zero
• Uncapped commission — your effort and relationships directly drive your paycheck
• Clear growth path into sales leadership as the agency expands

What You'll Do

• Build and grow relationships with hospitals, physician practices, discharge planners, assisted living and skilled nursing communities, and other referral partners
• Represent the agency at community events, health fairs, and networking functions
• Run a disciplined weekly sales plan and manage your pipeline in our CRM
• Deliver presentations that clearly show referral partners and families why we're the right fit
• Partner with our care team to make sure every new client has a smooth start

What Success Looks Like

• A referral pipeline that’s consistently full and growing
• Steady growth in new clients and billable care hours month over month
• Strong, durable relationships with your top referral partners
• Hitting your monthly and quarterly revenue targets

What We're Looking For

• 3+ years of outside/field sales experience — healthcare, home care, senior living, or medical referral sales strongly preferred
• A track record of building a referral network and hitting sales goals
• Excellent communication skills — you can build trust fast and keep it
• Self-motivated and organized — comfortable managing your own field schedule and pipeline
• Reliable transportation and a valid driver's license

Compensation & Schedule

• Base salary: $58,000–$62,000, based on experience
• Uncapped commission on revenue you generate, paid monthly
• Quarterly performance bonus
• On-target total earnings: $90,000+ in year one, with upside beyond that as your pipeline matures
• Healthcare benefits (ICHRA), 15 days PTO + 3 sick days, mileage reimbursement
• Monday–Friday, with flexibility for community events and partner schedules