Business Development Coordinator / Internet Sales Agent

Byers Auto; Delaware (OH); On-site; USD 32,000 - 52,000; Full time

Benefits offered by this job

Medical, Dental & Vision

401K Plan + Company Match

Vacation Pay

Paid Holidays

Growth opportunities

Paid Training

Employee vehicle purchase plans

Flexible Work Schedule

Family owned and operated

Long term job security

Health and wellness

Flexible Work Schedule

Discounts on products and services

Job summary

Byers Ford in Ohio is seeking a Business Development Coordinator to handle sales appointment scheduling, respond to inquiries, and guide customers toward dealership resources.

You will work with the sales team, use CRM daily, and participate in process improvements while delivering friendly, prompt service with a focus on customer satisfaction.

Qualifications

• At least one previous role based in strong customer service experience.
• Team player attitude.
• Prompt and courteous.
• Enthusiastic personality.
• Must have strong computer skills.
• Willing to submit to a pre-employment background check & drug screen.

Responsibilities

• Answer customer calls and establish follows-up with sales appointments
• Respond quickly to internet, phone and live chat inquiries using email, phone and live chat scripts and templates
• Provide customers with initial product information & direct them to the appropriate dealership resources
• Present initial financing options based on customer needs
• Follow up with leads that are not ready to make an appointment or no-show
• Participate in team & process development sessions - keeping positive relationships with teammates, sales teams and dealership management
• Utilize CRM tracking system daily
• Available to work 8am-5pm OR 9am-6pm Monday through Friday.

Skills

Customer service experience

Team player

Communication skills

Positive attitude

Strong computer skills

Background check readiness

Job description

Business Development Coordinator

At Byers Ford, we strive to make every customer a customer for life. As a family owned and operated business since 1897, we know happy employees make happy customers, and we reward individuals who are ready to work hard and stay motivated. Every employee at Byers Ford is absolutely critical to its success. Our promise is to keep delivering the same award winning service and value that our community has come to expect from our dealership through the years.

Benefits

• Medical, Dental & Vision
• Flexible Spending Accounts
• Short & Long Term Disability
• Life Insurance
• 401K Plan + Company Match
• Vacation Pay
• Paid Holidays
• Growth opportunities
• Paid Training
• Employee vehicle purchase plans
• Family owned and operated
• Long term job security
• Health and wellness
• Flexible Work Schedule
• Discounts on products and services

Byers is an Equal Opportunity Employer conducting business in a drug free work environment.

Responsibilities

• Answer customer calls and establish follows-up with sales appointments
• Respond quickly to internet, phone and live chat inquiries using email, phone and live chat scripts and templates
• Provide customers with initial product information & direct them to the appropriate dealership resources
• Present initial financing options based on customer needs
• Follow up with leads that are not ready to make an appointment or no-show
• Participate in team & process development sessions - keeping positive relationships with teammates, sales teams and dealership management
• Utilize CRM tracking system daily

• Available to work 8am-5pm OR 9am-6pm Monday through Friday.

Qualifications

• At least one previous role based in strong customer service experience
• Team player attitude
• Prompt and courteous
• Enthusiastic personality
• Must have strong computer skills
• Willing to submit to a pre-employment background check & drug screen