Business Development Center Agent

Superior Auto Inc; Indianapolis (IN); Vor Ort; USD 23.000 - 28.000; Vollzeit

Benefits dieser Stelle

Bonuses up to $500/month

Birthday PTO

Health, vision, dental

Zusammenfassung

Superior Auto is launching a new Business Development Center in Indianapolis and seeks a friendly, driven BDC Agent to join the team. In this role you’ll be the first point of contact for customers by phone, text, and email, handling pre‑qualification and appointment scheduling with empathy.

You’ll collaborate with our network of locations to deliver a seamless customer experience, stay updated on inventory, and contribute to a positive, growth‑oriented workplace that offers bonuses and Birthday

Qualifikationen

• 2+ years of call center or contact center experience.
• Confident communicator with professional writing.
• Organized and detail-oriented; able to multitask.
• Tech-savvy; comfortable with CRM systems and basic office tools.

Aufgaben

• Be the first contact for customers by phone, text, and email — responding quickly, professionally, and with empathy.
• Make outbound calls to assist customers with pre-qualification and appointment scheduling.
• Work closely with our 70+ locations to deliver a smooth and positive customer experience.
• Stay current on our vehicle inventory to provide accurate recommendations.

Kenntnisse

Call center experience

Clear communication

Organization

Tech-savvy

Tools

CRM systems

Jobbeschreibung

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Business Development Center Agent

Indianapolis, IN, US

6 days ago Requisition ID: 2916

Salary Range: $17.00 To $20.00 Hourly

Business Development Center (BDC) Agent

Location: Indianapolis, IN – Castleton Area. Position Type: Full-Time. Compensation: $17–$20/hour + up to $500/month in bonuses

Ready to help people while building your career? Let’s get you on our team.

At Superior Auto, we don’t just sell cars—we change lives. Since 1975, we’ve helped thousands of customers across the Midwest get back on the road with reliable vehicles and second chances. With 70 locations and counting, we’re growing fast—and so can you.

We’re launching our new Business Development Center (BDC) in a modern office on Indy’s Northeast side. If you want a fresh opportunity in a fresh space, this is it.

Why You’ll Love It Here

• Solid pay with bonuses — $17–$20/hr base plus up to $500/month in performance bonuses.
• No late nights, no Sundays — You’ll have time for life outside of work.
• Steady schedule — Five‑day workweek, alternating Saturdays with a weekday off.
• Birthday PTO plus health, vision, dental, and more.
• Growth opportunity — Be part of a new department where you can help shape the future.

What You’ll Do

• Be the first point of contact for customers by phone, text, and email — responding quickly, professionally, and with empathy.
• Make outbound calls to assist customers with pre‑qualification and appointment scheduling.
• Work closely with our 70+ locations to deliver a smooth and positive customer experience.
• Stay current on our vehicle inventory to provide accurate recommendations.

What We’re Looking For

• 2+ years of call center or contact center experience — you know how to manage high call volume, stay focused, and hit performance targets.
• Confident communicator — clear, professional, and friendly in both speech and writing.
• Organized and detail‑oriented — able to manage multiple tasks and systems at once.
• Tech‑savvy — comfortable using CRM systems, phone software, and basic office tools.

At Superior Auto, we believe in people over profit. Your work helps customers move forward—and we’ll support you every step of the way.

Superior Auto is an Equal Opportunity Employer.