Business Development Admin

Henderson-Hyundai-Superstore; Henderson (NV); On-site; USD 54,000 - 66,000; Full time

Job summary

Henderson Hyundai Superstore in Henderson, NV is seeking a Business Development Administrator to handle inbound calls, texts and website leads. You will gather customer information, learn current pricing and promotions, and support the internet department to drive appointments and sales.

The role requires a customer service background and energetic, reliable behavior. Schedule is 9-5pm, with alternating weekdays; Sundays off. Competitive benefits and opportunities for growth are offered.

Qualifications

• Customer service background.
• You like talking to people and being on the phone.
• Reliable and energetic in a fast-paced environment.

Responsibilities

• Answer inbound calls, texts and internet leads.
• Gather accurate customer information to create a database for follow-up and retention.
• Develop knowledge of product information, current sales pricing, and dealership promotions.
• Work with internet department to increase appointments, sales, and customer retention.
• Schedule appointments with daily customer call-ins and various leads.

Skills

Customer service

Education

High School diploma or equivalent

Job description

Dealership:L0541 Henderson Hyundai SuperstoreHenderson HyundaiHiring: Business Development AdministratorPay: $60,000+ annual salary (base rate plus bonus/commission)Schedule: 9-5pm Monday-Friday or Tuesday-Saturday with one day off during the week and all Sundays off.Why Join Our Team?This Isn't Just a Job. It's a Launchpad.We're looking for people who genuinely enjoy talking to people. They want to work in a fun environment and are hungry for more. This includes more leads, more support, more commission, and more career growth. We have the customers, now we need YOU!What You'll DoYou will answer inbound calls, texts and internet leads.Gather accurate customer information to create a database for follow-up and retentionDevelop knowledge of product information, current sales pricing, and dealership and manufacturer events and promotions.You will work with our internet department to increase appointments, sales, and customer retention.Follow up with customers about their experience, resolve any issues or concerns that they may have encountered and send any major issues to the LSMS Coordinator or General Manager for further review.Schedule appointments with daily customer call-ins, lists of sold and unsold floor traffic, previous customers, referrals, conquests, other generic leads and service and parts customers.Other duties as assigned.What You'll BringCustomer Service backgroundYou like talking to people & being on the phoneReliable and like an energetic environmentTotal RewardsWe offer a comprehensive benefits package designed to support you and your family, including:Competitive payMedical, Dental and Vision PlansPaid Holidays & PTOShort and Long-Term DisabilityPaid Life Insurance401(k) Retirement PlanEmployee Stock Purchase PlanLithia Learning CenterVehicle Purchase DiscountsWellness ProgramsAdditional information about our Total Rewards benefits can be reviewed on our careers site at totalrewards.lithiadriveway.comAbout UsAt Lithia & Driveway (NYSE: LAD) our success is fueled by our high performing teams delivering Auto Done Easy for our customers. We create simple, transparent, and convenient customer experiences throughout the vehicle-ownership lifecycle by leveraging our hundreds of store locations and our key adjacencies - Driveway, DFC, and GreenCars. We've built a retail model that champions entrepreneurial leadership, Growth Powered by People, and a strategy that creates possibilities and pushes us to reach our potential.High School graduate or equivalent, 18 years or older required. We are a drug-free workplace. We are committed to equal employment opportunity (regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status). We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.Reasonable accommodations may be made to enable individuals to perform the essential functions.