Business Development Admin

L0541 Henderson Hyundai Superstore; Henderson (NV); On-site; USD 54,000 - 66,000; Full time

Benefits offered by this job

Competitive pay

Medical/Dental/Vision

Paid holidays

Disability insurance

Life insurance

401(k) retirement plan

Employee stock purchase

Lithia Learning Center

Vehicle discounts

Wellness programs

Job summary

L0541 Henderson Hyundai Superstore seeks a Business Development Administrator to join our Henderson, NV dealership. The role focuses on handling inbound calls, texts and internet leads, gathering accurate customer information, and supporting the sales process with reliable follow-up.

You will work with the internet department to increase appointments and conversions, maintain up-to-date product and pricing knowledge, and ensure excellent customer experiences.

Qualifications

• Customer Service background.
• You like talking to people & on the phone.
• Reliable and enjoy an energetic environment.

Responsibilities

• Answer inbound calls, texts and internet leads.
• Gather accurate customer information for follow-up and retention.
• Develop knowledge of product information, pricing, and promotions.
• Collaborate with internet department to increase appointments, sales and retention.
• Follow up with customers about their experience and escalate major issues as needed.
• Schedule appointments with daily call-ins and prospect lists.
• Perform other duties as assigned.

Skills

Customer service

Phone etiquette

Energetic environment

Job description

Dealership: L0541 Henderson Hyundai Superstore Henderson Hyundai Hiring: Business Development Administrator Pay: $60,000+ annual salary (base rate plus bonus/commission) Schedule: 9-5pm Monday-Friday or Tuesday-Saturday with one day off during the week and all Sundays off.

Why Join Our Team?

This Isn't Just a Job. It's a Launchpad. We're looking for people who genuinely enjoy talking to people. They want to work in a fun environment and are hungry for more. This includes more leads, more support, more commission, and more career growth. We have the customers, now we need YOU!

What You'll Do

• You will answer inbound calls, texts and internet leads.
• Gather accurate customer information to create a database for follow-up and retention
• Develop knowledge of product information, current sales pricing, and dealership and manufacturer events and promotions.
• You will work with our internet department to increase appointments, sales, and customer retention.
• Follow up with customers about their experience, resolve any issues or concerns that they may have encountered and send any major issues to the LSMS Coordinator or General Manager for further review.
• Schedule appointments with daily customer call-ins, lists of sold and unsold floor traffic, previous customers, referrals, conquests, other generic leads and service and parts customers.
• Other duties as assigned.

What You'll Bring

• Customer Service background
• You like talking to people & being on the phone
• Reliable and like an energetic environment

Total Rewards

We offer a comprehensive benefits package designed to support you and your family, including:

• Competitive pay
• Medical, Dental and Vision Plans
• Paid Holidays & PTO
• Short and Long-Term Disability
• Paid Life Insurance
• 401(k) Retirement Plan
• Employee Stock Purchase Plan
• Lithia Learning Center
• Vehicle Purchase Discounts
• Wellness Programs

Additional information about our Total Rewards benefits can be reviewed on our careers site at totalrewards.lithiadriveway.com

At Lithia & Driveway (NYSE: LAD) our success is fueled by our high performing teams delivering Auto Done Easy for our customers. We create simple, transparent, and convenient customer experiences throughout the vehicle-ownership lifecycle by leveraging our hundreds of store locations and our key adjacencies - Driveway, DFC, and GreenCars. We've built a retail model that champions entrepreneurial leadership, Growth Powered by People, and a strategy that creates possibilities and pushes us to reach our potential.

High School graduate or equivalent, 18 years or older required.

We are a drug-free workplace.

We are committed to equal employment opportunity (regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status). We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.

Reasonable accommodations may be made to enable individuals to perform the essential functions.

At Lithia & Driveway, we stand by our mission of Growth Powered by People, as we build a workplace that ignites ideas and opportunities to Earn Customers for Life.

Our focus is on making the customer experience better; as we aim to meet our customers’ needs whether in person, online or a combination of both.

Lithia & Driveway is the largest automotive retailer in North America and listed on the Fortune 500 (NYSE: LAD).

Drive your career forward with roles in Sales, Finance, Service, Technology and Corporate.

With thousands of vehicles and hundreds of locations, the career possibilities are endless.

Join us as we accelerate towards growth in automotive and beyond!