Business Development

re-zoo-me; California (MO); Hybrid; USD 60,000 - 90,000; Full time

Job summary

re-zoo-me is seeking a dynamic Merchant Acquisition Specialist to recruit and onboard merchants, including restaurants and stores, and to drive partnerships for our platform. You will lead outreach, demonstrations, and negotiations to establish mutually beneficial agreements and long-term collaborations.

You will visit target areas in person, build trust with business owners, manage field activities, and work cross-functionally with Marketing, Operations, and Product teams to optimize merchant

Qualifications

• Fluency in Mandarin Chinese is required; proficiency in English is a plus.
• Previous experience in B2B sales, merchant acquisition, or offline business development is highly desirable.
• Familiarity with the food delivery industry, local retail, or internet platform operations is a strong advantage.
• Strong interpersonal and negotiation skills; confident communicating and building trust with business owners.
• Ability to work independently, manage field visits efficiently, and close deals under pressure.

Responsibilities

• Identify and recruit potential merchants to join our platform and drive onboarding.
• Conduct frequent in-person visits to merchants in target areas to pitch cooperation and negotiate partnerships.
• Maintain long-term merchant relationships with regular business support and on-site visits.
• Develop customized platform strategies with onboarded merchants to optimize performance and GMV.
• Propose and coordinate promotional campaigns or value-added services with Marketing to increase merchant exposure and transaction frequency.
• Continuously manage and update merchant backend data and settings to ensure smooth operations and performance tracking.
• Monitor market trends, gather merchant feedback, and provide actionable insights to support business decisions and product improvements.

Skills

B2B sales

Merchant onboarding

Negotiation

Customer relations

Field visits

Mandarin fluency

Job description

Main Duties and Responsibilities

• Identify and recruit potential merchants (restaurants, stores, etc.) to join our platform, presenting our product offerings and services to drive onboarding and successful partnerships.
• Conduct frequent in-person visits to merchants in target areas to pitch cooperation, negotiate partnership agreements, and complete onboarding procedures.
• Maintain and strengthen long-term merchant relationships by providing regular

business support, conducting routine visits, and addressing operational or service related concerns.

• Work closely with each onboarded merchant to develop customized platform

strategies, help optimize their performance, and grow order volume and Gross Merchandise Volume (GMV).

• Propose and coordinate promotional campaigns or value-added services in collaboration with the Marketing team to increase merchant exposure and transaction frequency.
• Continuously manage and update merchant backend data and settings to ensure smooth operations, accurate information, and performance tracking.
• Monitor market trends, gather merchant feedback, and provide actionable insights to support business decision-making and product improvement.

Requirements:

• Fluency in Mandarin Chinese is required; proficiency in English is a plus.
• Previous experience in B2B sales, merchant acquisition, or offline business development is highly desirable.
• Familiarity with the food delivery industry, local retail, or internet platform operations is a strong advantage.
• Strong interpersonal and negotiation skills; confident communicating and building

trust with business owners.

• Ability to work independently, manage field visits efficiently, and close deals under pressure.
• Highly organized with solid time management, project coordination, and problemsolving abilities.
• A team player who can work cross-functionally with Marketing, Operations, and Product teams.