Business Assistant I

CPF Dental; Town of Florida (NY); On-site; USD 34,000 - 52,000; Full time

Benefits offered by this job

Full-time position

Comprehensive benefits

Career growth opportunities

Stable career in established practice

Job summary

CPF Dental in Zephyrhills seeks a friendly Dental Front Desk Coordinator to join our team full-time. You will greet patients, answer calls, schedule appointments, and ensure accurate records while coordinating with the clinical team to keep the day running smoothly.

Strong dental front office experience and familiarity with insurance, scheduling, and collections are highly valued. This role offers a comprehensive benefits package and opportunities for growth within a stable practice.

Qualifications

• Dental front office experience strongly preferred.
• Experience with dental insurance, scheduling, treatment coordination, collections or dental software is a plus.
• Excellent communication and organizational skills are essential.

Responsibilities

• Welcome patients with a warm, professional, and positive attitude.
• Answer incoming calls and assist patients with scheduling and questions.
• Schedule and confirm appointments while maintaining a productive patient schedule.
• Check patients in and out efficiently.
• Verify dental insurance benefits and patient information.
• Review treatment costs, collect payments, and assist with financial arrangements.
• Maintain accurate and up-to-date patient records.
• Help manage cancellations, schedule changes, and open appointment times.
• Communicate closely with the clinical team to keep the day running smoothly.
• Deliver an exceptional patient experience from the first phone call through checkout.

Skills

Customer service

Scheduling

Organized

Initiative

Tools

Dental software

Job description

Are you someone who loves connecting with people, staying organized, and making a great first impression? We're looking for a friendly, confident, and motivated Dental Front Desk Coordinator to join our growing team in Zephyrhills!

This is a full-time opportunity with a comprehensive benefits package for someone looking to build a long-term career with a supportive dental team.

What You'll Do

• Welcome patients with a warm, professional, and positive attitude
• Answer incoming calls and assist patients with scheduling and questions
• Schedule and confirm appointments while maintaining a productive patient schedule
• Check patients in and out efficiently
• Verify dental insurance benefits and patient information
• Review treatment costs, collect payments, and assist with financial arrangements
• Maintain accurate and up-to-date patient records
• Help manage cancellations, schedule changes, and open appointment times
• Communicate closely with the clinical team to keep the day running smoothly
• Deliver an exceptional patient experience from the first phone call through checkout

What We're Looking For

We're looking for someone who is personable, organized, dependable, and comfortable taking initiative. You should enjoy working with people while understanding the importance of keeping a busy dental practice organized and productive.

Dental front office experience is strongly preferred. Experience with dental insurance, scheduling, treatment coordination, collections, or dental software is a plus.

What We Offer

• Full-time position
• Supportive, team-oriented work environment
• Opportunity for professional growth
• Stable career opportunity within an established dental practice

Ready for Your Next Opportunity?

This isn't just a front desk job. You'll be an important part of the patient experience and a team that takes pride in providing exceptional care.

If you're ready to bring your positive energy, organization, and passion for helping people to a great dental team, we'd love to meet you.