Business Assistant

Hebron Family Dental; Hebron (IN); On-site; USD 28,000 - 30,000; Full time

Benefits offered by this job

Quarterly bonus potential up to $700

Health, vision, and life insurance

Employee discounts on dental services

9 paid holidays and paid time off (PTO

Flexible Spending Account (FSA) and Hs

Scrub allowance

Continuing education allowance

Licensure and certification reimburse

Job summary

Hebron Family Dental in Indiana is seeking a friendly Business Assistant to support our patient-centered front office. You will welcome patients, verify appointments, handle check-in/out, answer phones, and coordinate with the clinical team to keep daily operations running smoothly.

The role requires at least 1 year of dental office experience, proficiency with Dentrix, and the ability to explain treatment options and financial responsibilities to patients.

Qualifications

• 1 year dental office experience.
• Proficient with Dentrix.
• Knowledge of dental procedures and treatment plan presentation.
• Experience explaining treatment and financial options to patients.
• Dental insurance knowledge preferred.
• Familiarity with CDT codes preferred.
• Strong communication, organization, and customer service skills.

Responsibilities

• Welcome patients and manage check-in and check-out.
• Schedule, confirm, and coordinate appointments.
• Answer phones and respond to patient questions.
• Verify dental insurance benefits, including deductibles, annual maximums, copayments, and coverage limitations.
• Present treatment estimates and explain patient financial responsibilities.
• Submit insurance claims and follow up on outstanding claims.
• Collect payments, answer billing questions, and assist with financial arrangements.
• Maintain accurate patient records and protect confidential information.
• Coordinate with clinical team members to support efficient daily operations.
• Assist with appointment reminders and general front office administration.

Skills

Dental office experience

Dentrix

Communication skills

Organization

Customer service

Tools

Dentrix

CDT codes

Job description

At Hebron Family Dental, we take pride in creating reasons to smile every day by providing exceptional dental care in a warm, welcoming environment. We’re looking for a dedicated Business Assistant to join our patient-focused team!

If you enjoy helping patients, thrive in a team environment, and have a passion for dental care and customer service, we’d love to meet you!

Your Schedule:

• Mon: 7 AM–4:30 PM

• Tue: 10:30 AM–8 PM

• Wed: 8:30 AM–6 PM

• Th: 7 AM - 2:30 PM

Pay rate: $20-$22/hr

What We’re Looking For

• 1 year Dental office experience

• Proficient with Dentrix

• Knowledge of dental procedures and treatment plan presentation

• Experience explaining treatment and financial options to patients

• Dental insurance knowledge preferred

• Familiarity with CDT codes preferred

• Strong communication, organization, and customer service skills

What You’ll Do

• Welcome patients and manage check-in and check-out.

• Schedule, confirm, and coordinate appointments.

• Answer phones and respond to patient questions.

• Verify dental insurance benefits, including deductibles, annual maximums, copayments, and coverage limitations.

• Present treatment estimates and explain patient financial responsibilities.

• Submit insurance claims and follow up on outstanding claims.

• Collect payments, answer billing questions, and assist with financial arrangements.

• Maintain accurate patient records and protect confidential information.

• Coordinate with clinical team members to support efficient daily operations.

• Assist with appointment reminders and general front office administration.

Why Choose Hebron Family Dental?

We’re committed to providing every patient with a comfortable, welcoming experience through personalized care, attentive communication, convenient hours, ample parking, and full accessibility.

Benefits & Perks

Available to full-time employees working 30+ hours per week.

• Quarterly bonus potential up to $700

• Health, vision, and life insurance

• Employee discounts on dental services

• 9 paid holidays and paid time off (PTO)

• Flexible Spending Account (FSA) and Health Savings Account (HSA)

• Scrub allowance

• Continuing education allowance

• Licensure and certification reimbursement

The Benefits of Being Part of P1 Dental

As part of the P1 Dental network, our team benefits from:

• Modern Technology: Tools that support efficient workflows and quality patient care.

• Operational Support: Resources and processes that help the practice run smoothly.

• Team Support & Benefits: Organizational resources and employee benefits while preserving the welcoming, personalized atmosphere of our practice.

Ready to Join Our Team?

If you’re passionate about patient care, enjoy helping people navigate their dental experience, and want to grow with a supportive team,