Business Assistant

Smile Center of Round Lake; Round Lake Beach (IL); On-site; USD 28,000 - 33,000; Full time

Benefits offered by this job

Quarterly bonus up to $700

Health, vision, and life insurance

Employee discounts on dental services

9 paid holidays and paid time off (PTO

Flexible Spending Account (FSA) and Ht

Job summary

Smile Dental of Round Lake is seeking a dedicated Business Assistant to join our patient-focused team. In this front-office role you will welcome patients, manage check-in/out, schedule appointments, and coordinate with the clinical team to keep daily operations running smoothly.

We offer full-time hours, a competitive hourly rate of $20–$24, plus benefits such as health insurance, paid holidays, and professional development.

Qualifications

• Minimum 1 year dental office experience.
• Knowledge of dental procedures and treatment plan presentation.
• Experience explaining treatment options and patient financial responsibilities.
• Dental insurance knowledge is preferred.
• Familiarity with CDT codes is preferred.
• Strong communication, organization, and customer service skills.

Responsibilities

• Welcome patients and manage check-in and check-out.
• Schedule, confirm, and coordinate appointments.
• Answer phones and respond to patient questions.
• Verify dental insurance benefits and coverage limitations.
• Present treatment estimates and explain patient financial responsibilities.
• Submit insurance claims and follow up on outstanding claims.
• Collect payments and assist with financial arrangements.
• Maintain accurate patient records and protect confidentiality.
• Coordinate with clinical team to support daily operations.
• Assist with appointment reminders and front office administration.

Skills

Dental office experience

Procedures and treatment plan

Explain treatment and financialoptions

Dental insurance knowledge

CDT codes familiarity

Communication/organization/customer服务

Job description

Join Our Team and Brighten Lives One Smile at a Time!

At Smile Dental of Round Lake, we take pride in creating reasons to smile every day by providing exceptional dental care in a warm, welcoming environment. We’re looking for a dedicated Business Assistant to join our patient-focused team!

If you enjoy helping patients, thrive in a team environment, and have a passion for dental care and customer service, we’d love to meet you!

Your Schedule

• Mon: 8 AM–7 PM
• Tue: 8 AM–12 PM
• Wed–Thu: 8 AM–5 PM
• Fri–Sat: 8 AM–12 PM

Pay rate: $20-$24/hr

What We’re Looking For

• 1 year Dental office experience
• Knowledge of dental procedures and treatment plan presentation
• Experience explaining treatment and financial options to patients
• Dental insurance knowledge preferred
• Familiarity with CDT codes preferred
• Strong communication, organization, and customer service skills

What You’ll Do

• Welcome patients and manage check-in and check-out.
• Schedule, confirm, and coordinate appointments.
• Answer phones and respond to patient questions.
• Verify dental insurance benefits, including deductibles, annual maximums, copayments, and coverage limitations.
• Present treatment estimates and explain patient financial responsibilities.
• Submit insurance claims and follow up on outstanding claims.
• Collect payments, answer billing questions, and assist with financial arrangements.
• Maintain accurate patient records and protect confidential information.
• Coordinate with clinical team members to support efficient daily operations.
• Assist with appointment reminders and general front office administration.

Why Choose Smile Dental of Round Lake?

We’re committed to providing every patient with a comfortable, welcoming experience through personalized care, attentive communication, convenient hours, ample parking, and full accessibility.

Benefits & Perks

Available to full-time employees working 30+ hours per week.

• Quarterly bonus potential up to $700
• Health, vision, and life insurance
• Employee discounts on dental services
• 9 paid holidays and paid time off (PTO)
• Flexible Spending Account (FSA) and Health Savings Account (HSA)
• Scrub allowance
• Continuing education allowance
• Licensure and certification reimbursement

The Benefits of Being Part of P1 Dental

As part of the P1 Dental network, our team benefits from:

• Modern Technology: Tools that support efficient workflows and quality patient care.
• Operational Support: Resources and processes that help the practice run smoothly.
• Team Support & Benefits: Organizational resources and employee benefits while preserving the welcoming, personalized atmosphere of our practice.

Ready to Join Our Team?

If you’re passionate about patient care, enjoy helping people navigate their dental experience, and want to grow with a supportive team,