Business Assistant

Premier Dentist Partners; Sheffield Township (OH); On-site; USD 38,000 - 52,000; Full time

Benefits offered by this job

Competitive Compensation

Medical, Dental, and Vision Insurance

401(k) Retirement Savings Plan

Short- and Long-Term Disability

Paid Time Off and Paid Holidays

FSA, HSA, and Dependent Care Accounts

Employee Assistance Program

Commuter Benefits

Exclusive Employee Perks, Discounts, &

Pet insurance

Collaborative Team Environment

Job summary

Premier Dentist Partners is seeking a Business Assistant to support front office and administrative operations in a dental practice. You will ensure a seamless patient experience, manage schedules, verify insurance, explain benefits, and handle payments with accuracy.

The role requires strong organization, communication skills, and a team-oriented approach in a fast-paced environment.

Qualifications

• High school diploma or equivalent required or preferred.
• Experience in dental office administration is a plus.
• Strong organizational and communication skills essential.
• Ability to work well in a fast-paced, team environment.

Responsibilities

• Greet patients and create a welcoming experience.
• Manage calls and schedule patient appointments.
• Maintain the daily schedule and patient flow.
• Verify insurance benefits and explain coverage.
• Process payments, copays, and balances.
• Provide cost estimates and financial information.
• Assist with billing, coding, and insurance claims.
• Communicate treatment plans clearly and professionally.
• Address patient questions and escalate when needed.
• Order and restock office supplies; maintain records.
• Collaborate with dental team for smooth care.

Skills

Greet patients

Scheduling appointments

Insurance verification

Billing & payments

Patient communication

Office software

Education

High school diploma or equivalent

Job description

Overview

At Premier Dentist Partners, your goals are our goals. Whether you are early in your careeror an experienced professional, we provide opportunities to grow, learn, and flourish atevery stage of your career. Our team members are valued, supported, and given theresources they need to succeed.

As a Business Assistant, you will play a pivotal role in the smooth and efficient functioningof the dental practice’s administrative and business operations. You will help create anexceptional patient experience while supporting the front office, coordinating patientinteractions, and contributing to the overall success of the dental practice.

Responsibilities

• Greet patients and create a welcoming, positive experience
• Manage incoming calls and schedule patient appointments
• Manage the daily schedule and support efficient patient flow
• Verify insurance benefits and explain coverage to patients
• Process payments, copays, and outstanding balances
• Provide patients with accurate treatment cost estimates and financial information
• Assist with billing, coding, and insurance claim submissions
• Communicate treatment plans and financial information clearly and professionally
• Address and resolve patient questions and concerns professionally, escalating tothe Office Manager when appropriate
• Order and restock office supplies as needed
• Maintain accurate patient records and documentation
• Work closely with the dental team to ensure smooth and efficient patient care
• Support additional administrative and operational needs of the practice as needed

Qualifications

• High school diploma or equivalent
• Business or administrative experience in a dental office preferred
• Strong organizational and communication skills
• Excellent customer service skills
• Ability to work effectively in a fast-paced, team-oriented environment
• Comfortable learning and utilizing dental practice management systems and office software

Benefits

• Competitive Compensation
• Medical, Dental, and Vision Insurance
• 401(k) Retirement Savings Plan
• Short- and Long-Term Disability
• Paid Time Off and Paid Holidays
• FSA, HSA, and Dependent Care Accounts
• Employee Assistance Program
• Commuter Benefits
• Exclusive Employee Perks, Discounts, and even pet insurance!
• A Collaborative, Supportive Team Environment
• And so much more!

This Job Posting does not contain an exhaustive list of all roles, activities, requirements, efforts, or working conditions associated with the position.

Premier Dentist Partners is committed to providing equal employment opportunities to all employees and applicants without regard to race, color, religion, sex, sexual orientation, national origin, genetic information, disability, veteran status, age, or other condition or status protected by law, and participates in the federal E-Verify Program. For more information, go to www.dhs.gov/E-Verify. E-Verify is a registered trademark of the U.S. Department of Homeland Security.