Business Assistant

Jobvite, Inc.; Gurnee (IL); On-site; USD 38,000 - 52,000; Full time

Benefits offered by this job

Quarterly Bonus Potential

Health Insurance

Vision Insurance

Life Insurance

9 Paid Holidays & PTO

FSA

HSA

Scrub Allowance

CE Allowance

Licensure/Certification Reimbursement

Job summary

Excellence in Dentistry is seeking a Business Assistant to support front office operations and enhance the patient experience. You will manage check-in/check-out, schedule appointments, and assist with insurance verification and patient billing in a fast-paced dental practice.

Ideal candidates are bilingual in Spanish, have 2 years of front office dental experience, and demonstrate strong communication and organizational skills.

Qualifications

• 2 yrs Dental front office experience - Required.
• Fluent in Spanish - Required.
• Knowledge of dental procedures, treatment plan presentation, and patient education.
• Dental insurance experience preferred.
• Knowledge of CDT codes.
• Strong communication, organization, and customer service skills.
• Ability to work effectively in a fast-paced, team-oriented environment.

Responsibilities

• Welcome patients and manage check-in and check-out
• Schedule, confirm, and coordinate patient appointments
• Answer phones and respond to patient questions
• Verify dental insurance benefits, including deductibles, annual maximums, copayments, and coverage limitations
• Present treatment estimates and explain patient financial responsibilities
• Submit insurance claims and follow up on outstanding claims
• Collect payments, answer billing questions, and assist with financial arrangements
• Maintain accurate patient records while protecting confidential patient information
• Coordinate with clinical team members to support efficient daily operations
• Assist with appointment reminders and other front office administrative tasks
• Help create a welcoming and positive experience for every patient

Skills

Dental front office experience

Spanish fluency

Communication skills

Customer service

Organization

Job description

Join Our Team and Brighten Lives One Smile at a Time!

At Excellence in Dentistry, we take pride in creating reasons to smile every day by providing exceptional dental care in a warm, welcoming environment. Due to the continued growth and expansion of our practice, we are excited to welcome a dedicated Business Assistant to our passionate, patient-focused team.

As a Business Assistant, you’ll play an important role in creating a positive patient experience, supporting the front office, and helping ensure the practice runs smoothly each day. If you’re personable, organized, passionate about patient care, and eager to grow with a dynamic dental team, we’d love to meet you!

Your Schedule

• Monday-Wednesday: 8:00 AM-6:00 PM

• Thursday: 8:00 AM-7:00 PM

• Friday: 8:00 AM-1:00 PM

Benefits & Perks

• Quarterly Bonus Potential - up to $700

• Health, Vision, and Life Insurance

• Competitive Dental Services Employee Discount

• 9 Paid Holidays & PTO

• Flexible Spending Account (FSA)

• Health Savings Account (HSA)

• Scrub Allowance

• Continuing Education Allowance

• Licensure/Certification Reimbursement

Qualifications

• 2 yrs Dental front office experience - Required

• Fluent in Spanish - Required

• Knowledge of dental procedures, treatment plan presentation, and patient education

• Dental insurance experience preferred

• Knowledge of CDT codes

• Strong communication, organization, and customer service skills

• Ability to work effectively in a fast-paced, team-oriented environment

As a Business Assistant, You Will:

• Welcome patients and manage check-in and check-out

• Schedule, confirm, and coordinate patient appointments

• Answer phones and respond to patient questions

• Verify dental insurance benefits, including deductibles, annual maximums, copayments, and coverage limitations

• Present treatment estimates and explain patient financial responsibilities

• Submit insurance claims and follow up on outstanding claims

• Collect payments, answer billing questions, and assist with financial arrangements

• Maintain accurate patient records while protecting confidential patient information

• Coordinate with clinical team members to support efficient daily operations

• Assist with appointment reminders and other front office administrative tasks

• Help create a welcoming and positive experience for every patient

Why Choose Excellence in Dentistry?

At Excellence in Dentistry, we are passionate about providing high-quality dental services in a warm, welcoming environment. From the moment patients walk through our doors, we strive to make them feel comfortable, valued, and cared for.

We prioritize a stress-free patient experience through attentive communication, individualized care, convenient hours, ample parking, and full accessibility - making it easier for our patients to maintain and enhance their oral health.

Why Being Partnered with P1 Dental Matters

Partnering with P1 Dental gives our team access to resources and support that help us continue delivering exceptional patient care while maintaining the personalized feel of our practice.

• Cutting-Edge Technology: Access to the latest dental technology to enhance patient care and improve efficiency.

• Efficiency & Affordability: Better options for laboratory services and processes, helping provide high-quality care at an affordable cost.

• Unwavering Support: Dedicated support and resources that help our practice and team thrive without compromising the culture and personal touch that make Excellence in Dentistry special.

Be Part of Something Bigger

By joining Excellence in Dentistry and P1 Dental, you’re not just stepping into a job—you’re becoming part of a team dedicated to providing exceptional patient experiences and helping shape the future of dentistry.