Business Analyst III

WCL Group; Plano (TX); Sur place; USD 55 000 - 73 000; Plein temps

Résumé du poste

WCL Group is seeking a Service Planning and Administrative Support Specialist to support project documentation, reporting, and cross‑department collaboration within the B2B VD CARE Team in Plano, TX. The role emphasizes preparing leadership reports and developing service processes for customers.

The position requires a Bachelor's degree, 5+ years in admin and project management, fluency in English and Korean, and strong MS Office skills.

Qualifications

• Bachelor's degree required in a related field.
• 5+ years of experience in administrative support and project management.
• Bilingual in English and Korean (reading and writing required).
• Advanced proficiency with Microsoft Office Suite (Excel, PowerPoint, Outlook).
• Demonstrated project and program management skills.

Responsabilités

• Provide project support: document reports, create PowerPoint presentations, and meeting recaps.
• Collaborate cross-departmentally to support B2B customer satisfaction.
• Prepare reporting for senior leadership and Global HQ in Korea.
• Develop and improve B2B service processes aligned with customer expectations.
• Contribute strategic thinking and collaboration toward team targets.

Connaissances

Bilingual English/Korean

Project management

Analytical skills

Relationship building

Formation

Bachelor's degree in Business Management / Economics / Finance / Accounting or relevant field

Outils

Microsoft Office Suite

Description du poste

CLIENT HIGHLIGHT

The client you will be working for is a Top 20 Fortune Global 500 Consumer Electronics and Technology Company. This opportunity will give you experience in the technology sector in the United States with a company that is a globally recognized leader in smartphones, televisions, home appliances, and semiconductor innovation — and one of the most well-known brands in the world.

LOCATION

Plano, TX, USA.

COMPENSATION

$46.50/hr.

SCHEDULE

Working Model: 5 days in-office, Monday-Friday.

Working Hours: 9:00 AM – 6:00 PM.

CONTRACT TERM

1-year contract with a very high likelihood of extension/conversion to full-time.

POSITION OVERVIEW

The Service Planning and Admin Support Specialist is responsible for carrying out many of the organization's administrative functions, including review of service plans, project support, documenting important progression and discussion, and other functions as needed. This role sits within the B2B VD CARE Team as a Service Planning and Administrative Support Specialist.

RESPONSIBILITIES

• Provide project support, including but not limited to documenting and generating reports, creating PowerPoint presentations, and meeting recaps.
• Collaborate cross-departmentally to support B2B customer satisfaction.
• Prepare reporting (in a supporting role) for senior leadership and the Global HQ office in Korea.
• Develop and improve B2B service processes in line with B2B customers' expectations.
• Contribute strategic thinking and collaborative preparation toward the team's targets.

REQUIRED QUALIFICATIONS/SKILLS

• Bachelor's degree in Business Management, Economics, Finance, Accounting, or a relevant field required.
• 5+ years of experience in administrative support and project management.
• Bilingual in English and Korean (reading and writing proficiency required).
• Advanced proficiency with Microsoft Office Suite (Excel, PowerPoint, Outlook).
• Demonstrated project and program management skills.
• Proven ability to plan, coordinate, and successfully execute projects and/or events.
• Ability to build effective relationships, influence stakeholders, and collaborate internally and externally at all organizational levels.
• Ability to thrive in a fast-paced, dynamic environment while managing multiple priorities.
• Strong analytical skills and a self-driven, fast-learning mindset.

TOP SKILLS

Microsoft Office Suite (Excel/PowerPoint – Advanced Level)

Project Management

Bilingual English/Korean