Business Analyst - Service Planning and Admin Support - Korean Bilingual

Ektello; Plano (TX); Presencial; USD 58.000 - 65.000; Jornada completa

Descripción de la vacante

Ektello is seeking a Business Analyst - Service Planning and Admin Support for an onsite, 12-month W2 contract in Plano, TX. The role requires Korean-English bilingual capabilities and strong administrative, analytics, and project-management skills.

The candidate will support service planning, document progress, create reports and PPTs, and collaborate across departments to enhance B2B customer satisfaction.

Formación

• 5+ years in administrative support, business analytics, data analytics, or project management.
• Bilingual in English and Korean (Reading and writing proficiency highly preferred).
• Advanced proficiency with Microsoft Office Suite (Excel, Power Point, Outlook)
• Demonstrated project and program management skills.
• Proven ability to plan, coordinate and execute projects and/or events.
• Ability to build relationships and influence stakeholders at all levels.

Responsabilidades

• Review service plans and provide administrative support.
• Create reports, PPTs, and meeting recaps.
• Collaborate cross-departmentally to ensure B2B customer satisfaction.
• Prepare reporting for Senior leadership and Global HQ in Korea.
• Develop and improve B2B service processes with customer expectations.
• Strategic thinking and collaborative preparation for team targets.

Conocimientos

Administrative support

Project management

Bilingual EN/KR

MS Office

Stakeholder management

Analytical skills

Fast-paced work

Herramientas

Microsoft Office (Excel, PowerPoint, Outlook)

Descripción del empleo

Business Analyst - Service Planning and Admin Support

** W2 contract, min of 12 months** ONSITE out of Plano, TX ** Target W2 - $42-47/hr

** Korean and English Bilingual Language REQUIRED **

Every role at our client presents a new opportunity to make a lasting, global impact. They believe that innovation and growth are driven by an inclusive culture and a diverse workforce. They are seeking innovators to create a global team where everyone belongs and has equal opportunities, inspiring their talent to be their true selves. Together, they are building a better tomorrow for customers, partners, and communities.

Role & Responsibilities

The Service Planning and Admin Support Specialist is responsible for carrying out many of the organizations administrative functions including review of service plans, project support, document important progression and discussion, and other functions as needed.

• B2B VD CARE Team - Service Planning and Administrative Support Specialist
• Project support including but not limited to document and generate reports, creating PPTs, and meeting recaps.
• Cross-departmental collaboration to provide B2B customer satisfaction.
• Reporting preparation (supporting role) for Senior leaderships and Global HQ office in Korea.
• Developing and improving B2B service process along with B2B customers expectation.
• Strategical thinking and collaborative preparation for teams targets.

Skills And Qualifications

• 5+ years of experience in administrative support, business analytics, data analytics, or project management
• Bilingual in English and Korean (Reading and Writing proficiency highly preferred)
• Advanced proficiency with Microsoft Office Suite (Excel, Power Point, Outlook) Demonstrated project and program management skills
• Proven ability to plan, coordinate and successfully execute projects and/or events
• Ability to build effective relationships, influence stakeholders, and collaborate internally and externally at all organizational levels
• Must have the ability to thrive in fast-paced, dynamic environment while managing multiple priorities
• Strong analytical skills and self-driven fast learning mindset are highly required