EHR Security Analyst/Technical Support Analyst, Richmond, VA, US

Intellibee; Richmond (VA); On-site; USD 80,000 - 110,000; Full time

Benefits offered by this job

Long-Term Stability

Comprehensive Health Coverage

401(k)

Green Card assistance

Job summary

Intellibee seeks an EHR Security Analyst/Technical Support Analyst in Richmond, VA to support security, access, and user provisioning for the EHR environment and provide tier 1 end-user support.

The role covers security configuration, auditing, and troubleshooting, collaborating with IT, privacy, compliance, and application support teams to ensure appropriate access based on roles and policies.

Qualifications

• Three plus years IT experience.
• Three plus years healthcare IT experience.
• Strong understanding of Millenium and OHPAC security positions.
• Strong understanding of EHR Systems.
• Knowledge of HIPAA, HITECH and healthcare security regulations.
• Experience with AD, SSO, MFA and identity management solutions.
• Strong analytical, problem solving and troubleshooting skills.
• Excellent communication and collaboration with IT teams, compliance, end users.

Responsibilities

• Map and maintain EHR positions and security groups with VDH positions.
• Process EHR access requests per policies and RBAC requirements.
• Create, modify, and terminate user access per approved requests.
• Monitor and enforce EHR access control positions and policies.
• Help define and automate provisioning and offboarding procedures.
• Conduct internal security audits of the EHR application to mitigate risks.
• Develop and maintain security policies and guidelines for the application.
• Prepare security documentation and downtime procedures per VDH guidelines.
• Respond to security incidents and report to stakeholders.
• Collaborate with implementation and optimization teams to integrate security in deployments.
• Stay informed about emerging threats and best practices for EHR systems.
• Recommend improvements to the EHR security environment.
• Monitor user behavior using tools like P2Sentinel.
• Assist on internal and external audits.
• Participate in Cerner/OHPAC upgrades and patches.

Skills

Millenium/OHPAC security

Healthcare IT experience

EHR security & access

AD/SSO/MFA

HIPAA/HITECH compliance

Analytical/problem solving

Communication & collaboration

Tools

Active Directory

SSO

Cerner/OHPAC tooling

Job description

EHR Security Analyst/Technical Support Analyst, Richmond, VA, US

EHR Security Analyst/Technical Support Analyst

The Virginia Department of Health (VDH) enterprise level EHR Security Analyst will be responsible for supporting the security, access, and user provisioning requirements of the Electronic Health Record (EHR) environment along with providing support tier 1 to the EHR end users on related areas.

This position provides technical and functional support for EHR security configuration, user access, security roles, authentication, auditing, and access-related troubleshooting. The Security Analyst works with clinical, operational, information technology, privacy, compliance, and application support teams to ensure users have appropriate access to EHR applications based on their job responsibilities and organizational policies.

The EHR Security Support Analyst provides technical and functional security support for the Cerner Electronic Health Record environment. This role is responsible for maintaining appropriate user access, supporting security configuration, monitoring access-related activities, troubleshooting security issues, and assisting with the implementation and sustainment of EHR security controls.

The EHRsecurity Support Analyst is responsible for managing and help define user access policies, security policies and role-based permissions within the EHR. This role will work closely with the EHR Application team, ISO Team and HIPAA compliance officer among others to ensure that the application is compliance with HIPAA standards, organizational security policies and best practices.

Key Responsibilities

• Map and maintaining EHR positions definitions, which includes, Millenium Positions, Preferences and OHPAC Security groups with VDH Positions.
• Reviews and processes EHR access requests in accordance with established policies, procedures, organizational standards, and role-based access requirements.
• Creates, modifies, and terminates user access based on approved requests and established processes.
• Monitor and enforce appropriate use of EHR Access Control Positions and Policies, ensuring that users have the correct level of access based on their roles and their job functions.
• Work with EHR Security Officer, IT Technical team, Support Team and EHR Core team to help define and automate user provisioning and offboarding procedures.
• Monitor and conduct internal security audits of the EHR application to identify and mitigate risks and/or vulnerabilities detected.
• Work with EHR Security Officer to develop and maintain security policies, procedure and guidelines related to the Application.
• Work with EHR Security Officer and ISO Office and EHR Core team to define and complete security documentation and downtime procedures according with VDH Security guidelines.
• Work with EHR Security Officer to respond and investigate security incidents related to EHR Application ensuring timely resolution and proper reporting to stakeholders.
• Collaborate with the EHR implementation and optimization teams to ensure that security measures are integrated into the deployment of new features, updates, and third‑party applications.
• Stay informed about emerging security threats, technologies, and best practices related to EHR systems.
• Recommend improvements and optimizations to the EHR security environment based on industry trends and emerging threats.
• Monitor user behavior by using tools like P2Sentinel to determine trends and possible incidents.
• Work with EHR Security Officer and EHR Core team to assist on internal and external audits.
• Participate in Cerner/OHPAC upgrades, security patches and system maintenance to ensure ongoing security.
• Participate in the Domain Strategy for EHR Application.
• Stay up to date with security updates, best practices and regulatory changes.

Required Experience:

• Three plus years of IT experience.
• Three plus years of healthcare IT experience
• Strong understanding knowing of Millenium and OHPAC security positions required
• Strong Understanding of EHR Systems
• Understanding of HIPAA, HITECH, meaningful user and other healthcare security regulations.
• Experience with Active Directory (AD), single sign-on (SSO), multi-factor authentication(MFA), and identity management solutions.
• Strong analytical, problem‑solving, and troubleshooting skills related to Cerner/OHPAC security and access issues.
• Excellent communication and collaboration skills to work with IT teams, compliance officers, and end users.
• Familiarity with healthcare IT infrastructure, including networking, firewalls, and database security.
• Knowledge of Discern and ccl.

Skill Matrix:

• Understanding knowing of Millenium and OHPAC security positions Required 3 Years
• healthcare IT experience Required 3 Years
• IT experience Highly desired 3 Years
• Strong Understanding of EHR Systems, specifically OH/Cerner Highly desired 3 Years
• Understanding of HIPAA, HITECH, meaningful user and other healthcare security regulations Highly desired 3 Months
• Experience with Active Directory (AD), single sign-on (SSO), multi-factor authentication (MFA), and identity management solutions. Highly desired 3 Years
• Strong analytical, problem‑solving, and troubleshooting skills related to Cerner/OHPAC security and access issues. Required 3 Years
• Excellent communication and collaboration skills to work with IT teams, compliance officers, and end users. Required 3 Years
• Familiarity with healthcare IT infrastructure, including networking, firewalls, and database security. Highly desired 3 Years
• Knowledge of Discern and ccl Required 3 Years

Benefits at IntelliBee

• Long-Term Stability: Join us on a multi-year opportunities with room to grow.
• Comprehensive Health Coverage: Access quality healthcare benefits to keep you and your family well.
• Future Planning: Enroll in our 401(k) program and invest in your financial security.
• GC Assistance: We support immediate Green Card processing, if required.