Business Analyst - AI-Driven Process Improvement

Hopkins Printing, Inc.; Columbus (OH); On-site; USD 100,000 - 120,000; Full time

Benefits offered by this job

Health insurance

401(k) retirement plan

Paid holidays/PTO

Job summary

4over LLC in Columbus, OH is seeking an Analyst, Business to join the Enterprise Project Management team. You will partner with business leaders, project managers, technology teams, and stakeholders to analyze needs, define requirements, and improve processes that deliver strategic initiatives.

The role bridges business and technology, ensuring well-defined projects, optimized processes, and solutions aligned with organizational goals.

Qualifications

• Bachelor's degree in Business, Information Systems, Computer Science, or a related field (or equivalent experience)
• 3+ years of experience as a Business Analyst, Business Systems Analyst, Product Analyst, or similar role
• Experience gathering business requirements and documenting functional specifications
• Strong analytical, organizational, and problem-solving skills
• Experience supporting enterprise or cross-functional projects with remote teams in various time zones working with Product Owners or Agile teams
• Advanced Excel skills and experience with reporting or visualization tools (Power BI, Tableau, Looker, etc.)
• Experience using AI tools such as ChatGPT, Microsoft Copilot, Claude, Gemini, or similar to improve productivity and documentation
• Excellent communication and stakeholder management skills
• Preferred: Experience with Digital Commerce/eCommerce, CRM, ERP, PIM, APIs, system integrations, UAT, Jira, Adobe Commerce (Magento), OpenCart, or manufacturing environments.

Responsibilities

• Partner with business stakeholders to gather, analyze, document, and validate business requirements
• Facilitate discovery sessions, workshops, and stakeholder interviews to understand business needs
• Translate business requirements into functional requirements, user stories, workflows, process maps, and acceptance criteria
• Ensure alignment between business objectives and technology solutions
• Support the Enterprise PM team in delivering enterprise initiatives
• Participate in project planning, requirements definition, risk identification, testing, and implementation activities
• Coordinate cross-functional communication throughout project lifecycles
• Analyze current business processes and identify opportunities to improve efficiency, automation, and customer experience
• Develop current-state and future-state process documentation
• Recommend process improvements that reduce complexity and increase organizational effectiveness
• Leverage AI tools to improve research, documentation, business analysis, workflow automation, and productivity

Skills

Business analysis

Requirements gathering

Stakeholder management

Advanced Excel

AI tools usage

Communication skills

Remote collaboration

Analytical thinking

Education

Bachelor's degree in Business/IS/CS or related field

Tools

Jira

Power BI

Tableau/Looker

Job description

4over LLC in Columbus, OH is seeking an Analyst, Business to join the Enterprise Project Management team. You will partner with business leaders, project managers, technology teams, and stakeholders to analyze needs, define requirements, and improve processes that deliver strategic initiatives.

The role bridges business and technology, ensuring well-defined projects, optimized processes, and solutions aligned with organizational goals.