Responsibilities
- Service Planning & Administrative Support: Oversee and execute administrative functions, including the review and documentation of service plans, project progression, and key discussions to ensure alignment with organizational goals.
- Project Support: Provide comprehensive support for project management activities, including report generation, presentation development (e.g., PowerPoint), and meeting documentation to facilitate seamless project execution.
- Cross-Departmental Collaboration: Foster collaboration across departments to enhance B2B customer satisfaction, ensuring alignment with customer expectations and organizational objectives.
- Reporting Preparation: Assist in the preparation of strategic reports for senior leadership and the Global HQ office in Korea, ensuring accuracy, relevance, and timeliness.
- Process Improvement: Develop and optimize B2B service processes in collaboration with stakeholders, leveraging strategic thinking and customer feedback to drive continuous improvement.
- Strategic Target Alignment: Contribute to the preparation of strategic initiatives and collaborative efforts to achieve team targets, ensuring alignment with broader organizational goals.
Job Details
Client: Technology and electronics
Title: Business Analyst 2
Location: Plano, TX (5 days a week fully onsite)
Duration: 6 Months (Possibility of extension)
Hours per week: 40
Job id: 17529-1/17482-1
Skills and Qualifications
- 5+ years of experience in administrative support, project management, and cross-functional collaboration, with a focus on B2B service planning and process improvement.
- Advanced proficiency in Microsoft Office Suite, including Excel, PowerPoint, and Outlook, to support reporting, presentations, and documentation.
- Strong project and program management skills, with a proven ability to plan, coordinate, and execute projects and events efficiently. Experience with Smartsheet is a plus.
- Exceptional relationship-building and stakeholder management skills, with the ability to collaborate internally and externally across all organizational levels.
- Strategic thinking and problem-solving abilities, with a focus on aligning B2B service processes with customer expectations and team objectives.
- Adaptability and resilience to thrive in fast-paced, dynamic environments while managing multiple priorities effectively.
- Analytical mindset with a self-driven approach to continuous learning and process optimization.
Top Skills
- Business Analysis, Process Improvement, Demand Planning
Compensation
$35.00-$38.00 Hourly on W2.