Business Analyst

Qualibar; Atlanta (GA); Hybrid; USD 100,000 - 120,000; Full time

Job summary

A leading technology consultancy in Atlanta is searching for a skilled Business Analyst to collaborate with stakeholders and enhance customer experience design. This role requires comprehensive documentation skills and the ability to analyze business processes efficiently. The ideal candidate will have over 6 years of experience in relevant environments and be proficient in tools like Jira and Excel. This position is full-time with a competitive salary offer ranging from $100k to $120k annually, and involves hybrid work, being in the office one day a week.

Qualifications

• 6+ years of experience as a Business Analyst, ideally in retail, digital, or experience design.
• Proven ability to work across creative, operations, and tech teams.
• Strong verbal and written communication skills.

Responsibilities

• Gather, document, and prioritize business requirements across teams.
• Translate business needs into user stories and process flows.
• Analyze current processes for opportunities in efficiency.

Skills

Business analysis

Requirements documentation

Process mapping

Stakeholder facilitation

Data analysis

Tools

Jira

Confluence

Miro

Lucidchart

Excel

Power BI

Tableau

Job description

Overview

Location: Atlanta, GA 30336 (Hybrid 1 Day/Week in office)

Duration: Full time

Pay: $100k - $120k/yr.

About the Role

This is not a sit-in-the-corner-and-take-notes kind of role. We want a collaborator, a translator, and a strategic thinker who can decode complexity and help shape the future of customer experience design.

Responsibilities

• Partner with stakeholders to gather, document, and prioritize business requirements across retail, design, and digital teams
• Translate high-level business needs into clear user stories, process flows, and wireframe-level specs
• Support cross-functional delivery teams across creative, development, and rollout workflows
• Analyze current processes and identify opportunities for efficiency, automation, or digitization
• Collaborate with technical teams to define integration requirements between systems (CMS, DAM, project tracking)
• Assist in the creation and management of project roadmaps, timelines, and deliverables
• Facilitate meetings, workshops, and stakeholder reviews; ensure alignment and accountability
• Create reporting, dashboards, or insights to support strategic initiatives
• Serve as a strategic thought partner—helping to connect dots across teams, tools, and channels

Qualifications

• 6+ years of experience as a Business Analyst, ideally in retail, digital, or experience design environments
• Proven ability to work across creative, operations, and tech teams
• Strong skills in requirements documentation, process mapping, and stakeholder facilitation
• Experience with Jira, Confluence, Miro, Lucidchart, or equivalent tools
• Working knowledge of CMS platforms, digital signage, POS systems, or customer experience tools is a plus
• Familiarity with wireframing, UX thinking, or digital prototyping (Figma, Balsamiq) is a bonus—not a dealbreaker
• Data-savvy: proficient with Excel; exposure to Power BI, Tableau, or light SQL is helpful
• Strong verbal and written communication skills; confident presenting to both execs and end-users

Seniority level

• Not Applicable

Employment type

• Full-time

Job function

• Business Development

Industries

• IT Services and IT Consulting

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