Business Analyst

Prequel Solutions; Pittsburgh (Allegheny County); Remote; USD 60,000 - 100,000; Full time

Job summary

An innovative firm is looking for a detail-oriented Business Analyst to enhance process mapping and training initiatives across various recently implemented systems. In this remote role, you will collaborate with internal stakeholders to document workflows and create user-friendly training materials. Your expertise in process flow mapping using tools like Visio or Lucidchart will be crucial in ensuring effective communication of processes to end users. This is a fantastic opportunity to contribute to process optimization and training in a supportive and dynamic environment.

Qualifications

• Strong experience in process flow mapping and documentation.
• Proficiency with Visio or Lucidchart is essential.

Responsibilities

• Map and document current processes and workflows for implemented systems.
• Collaborate with departments to create accurate process flows.

Skills

Process Flow Mapping

Process Documentation

Visio

Lucidchart

Communication Skills

Training Material Creation

Process Optimization

Tools

PowerPoint

Job description

We are seeking a detail-oriented and self-driven Business Analyst to support process mapping and training initiatives across several recently implemented systems, including an ERP, CRM, and cloud-based system.This is a remote, individual-contributor role reporting directly to internal stakeholders across departments.

Key Responsibilities:

Map out and document current processes and workflows for implemented systems.

Collaborate with internal departments to gather information and insights to create accurate process flows.

Design clear and detailed process flow maps using Visio orLucidchart.

Develop user-friendly training materials, such as PowerPoint presentations, to guide users through documented processes.

Present process flows and training materials to relevant teams to ensure understanding and alignment.

Qualifications & Skills:

• Strong experience in process flow mapping and process documentation.

Proficiency with Visio or Lucidchart (must have at least one).

• Ability to independently gather information and synthesize it into visual workflows and training content.
• Excellent communication skills able to ask insightful questions, lead discussions, and present material clearly.

Experience creating training material, especially using PowerPoint.

Process optimization skills are a plus, but not required.

All process maps for the specified systems are completed and up to date within the contract period.

Training materials effectively communicate documented processes to end users.

Rapid onboarding and self-sufficiency in navigating company systems and teams.