Business Analyst

Insight Global; Phoenix (AZ); Remote; USD 60,000 - 80,000; Full time

Job summary

An established industry player is seeking a skilled Business Analyst to join their remote team. This role involves collaborating with stakeholders in the hospitality sector, translating business needs into actionable requirements. You will create user stories, facilitate workshops, and ensure that the loyalty program meets strategic objectives. The ideal candidate will have extensive experience in business analysis, particularly within hospitality, and be proficient in Agile methodologies. Join a dynamic team where your insights will drive impactful business solutions.

Benefits

Medical insurance

Vision insurance

401(k)

Qualifications

• 5+ years as a Business Analyst, preferably in hospitality or loyalty programs.
• Ability to translate complex business needs into technical requirements.

Responsibilities

• Partner with stakeholders to gather and document business requirements.
• Create user stories and acceptance criteria for development teams.

Skills

Business Analysis

Agile Methodologies

User Story Writing

Communication Skills

Analytical Skills

Problem-Solving Skills

Education

Bachelor's degree in business, IT, or related field

Tools

Jira

Office

Job description

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This range is provided by Insight Global. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

$45.00/hr - $50.00/hr

Direct message the job poster from Insight Global

Professional Technical Recruiter at Insight Global

Position Title: Business Analyst

Location: Fully Remote - Phoenix, AZ

Duration: 1 year contract, possibility to extend

Pay rate: $45-50/hr

***Notes: Cannot accept candidates from Rhode Island, North Dakota, Wyoming, Hawaii, California, New York, or Alaska.

Must-haves:

• Bachelor's degree in business, IT, or related field.
• 5+ years as a Business Analyst, preferably in hospitality or loyalty programs.
• Proficient in Agile methodologies and writing user stories.
• Excellent facilitation, communication, and presentation skills.
• Ability to translate complex business needs into technical requirements.
• Strong analytical and problem-solving skills.
• Experience with requirements management tools (Jira, Office).
• Understanding of loyalty program mechanics and customer engagement strategies.

Plusses:

• Knowledge of hotel operations and hospitality systems is highly desirable.

Day-to-Day: Insight Global is seeking an experienced Business Analyst to work remotely for one of our clients in the hospitality industry in Phoenix, Arizona. This person will be joining the Loyalty Team, and will serve as a crucial bridge between business stakeholders and technical teams, translating strategic objectives into actionable requirements and user stories.

Key Responsibilities

• Partner with loyalty program stakeholders to gather, analyze, and document detailed business requirements.
• Create comprehensive user stories and acceptance criteria for development teams.
• Facilitate workshops and meetings to elicit requirements from cross-functional teams.
• Map current and future state business processes related to the loyalty program.
• Identify gaps between business needs and system capabilities.
• Develop functional specifications and process flow documentation.
• Support UAT activities and business readiness.
• Manage requirements traceability throughout the project lifecycle.

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Contract

Job function

• Job function

  Information Technology and Analyst

• Industries

  Banking

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Inferred from the description for this job

Medical insurance

Vision insurance

401(k)

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