Business Analyst

Crew; Philadelphia (Philadelphia County); Hybrid; USD 62,000 - 85,000; Full time

Benefits offered by this job

Healthcare package

Disability insurance

FSAs

Utilization bonus

401(k) with match

Flexible time off

Parental leave

Flexible work arrangements

Job summary

Turnberry Solutions is seeking a Business Analyst/Finance Analyst to support financial and billing processes in a hybrid Philadelphia-area role. You will lead requirements sessions, document current and future-state processes, and develop functional requirements with end-user materials.

The ideal candidate will have 3+ years in financial analysis or billing, strong SQL and documentation skills, and the ability to work independently.

Qualifications

• 3+ years as a Business Analyst, Finance Analyst, or Billing Analyst.
• Strong background in finance or billing — telecom experience not required.
• Experience writing SQL queries to compare data sets.
• Experience writing business requirements for how financial processes should operate.
• Proven ability to run independently once ramped up.
• Excellent communication: assertive, structured, and able to work with overwhelmed stakeholders.

Responsibilities

• Lead Financial and Billing Analysis initiatives across products.
• Drive Business Analysis Delivery with stakeholders and define requirements.
• Establish Reporting and Success Tracking with KPIs and dashboards.
• Own Stakeholder Engagement and drive decisions with minimal direction.

Skills

SQL queries

Requirements writing

Financial analysis

Billing knowledge

Communication

Independence

Education

Bachelor's degree in Finance or Accounting

Tools

Billing systems

Revenue operations

Accounting entries

Process analysis

Job description

Duration: FTE

Location: PA-Philadelphia, Hybrid 3-4 days onsite

Overview: Crew helps our clients deliver change through IT project delivery, business process improvement, and operational efficiency efforts. Our high-performing consultants are natural leaders who manage a wide range of responsibilities that vary from assignment to assignment. Our consultant training programs, investment in career development, and premier client portfolio ensure constant challenge and rapid growth for our employees. Crew project management associates help control the scope, schedule, and cost of projects, while building skills to grow into roles as project and program managers.

Responsibilities

• Financial and Billing Analysis
  • Analyze billing, invoicing, discounting, credit, refund, and revenue processes across business products
  • Translate finance and accounting needs into business requirements, user stories, and process flows
  • Understand end-to-end processes from order through billing, revenue recognition, and GL impacts
  • Assess impacts to financial reporting, reconciliations, and controls
• Business Analysis Delivery
  • Lead requirements sessions with Finance, Billing Operations, Revenue Operations, and Accounting stakeholders
  • Document current and future-state processes
  • Serve as Business Owner during solution design and backlog grooming, including user story acceptance
  • Develop functional requirements, process documentation, and end-user support materials
  • Define success criteria, KPIs, and reporting requirements for initiatives
• Reporting and Success Tracking
  • Establish metrics and dashboards to measure business outcomes, adoption, billing accuracy, and operational performance
  • Monitor KPI performance, identify gaps, and recommend corrective actions
  • Track initiative results against business objectives and communicate progress, risks, and outcomes to stakeholders and leadership
• Stakeholder Engagement and Ownership
  • Independently lead assigned workstreams and drive decisions with minimal direction
  • Proactively identify risks, gaps, and opportunities for improvement
  • Communicate effectively across technical teams, business stakeholders, and leadership

Qualifications

• 3+ years as a Business Analyst, Finance Analyst, or Billing Analyst
• Strong background in finance or billing — this is more important than telecom experience
• Hands-on experience with:
  • Billing system enhancements
  • Revenue operations
  • Accounting/journal entries
  • Financial reconciliation
  • Requirements writing
  • Process analysis
• Experience writing SQL queries to compare data sets
• Experience writing business requirements for how financial processes should operate, not just documenting what exists
• Proven ability to run independently once ramped up
• Excellent communication: assertive, structured, and able to work with overwhelmed stakeholders

The salary range for this role is $62,000 to $85,000 or the hourly equivalent. Pay is based on several factors including but not limited to education, work experience, certifications, etc. In addition to your salary, Turnberry Solutions offers benefits:

• comprehensive healthcare package (medical, dental, vision)
• disability and group term life insurance
• health and flexible spending accounts
• a utilization bonus
• 401(k) with match
• flexible time off for salaried employees
• parental leave for salaried employees
• flexible work arrangements (all benefits are subject to eligibility requirements)

No matter where or when you begin a career with Turnberry, you'll find a far-reaching choice of benefits and incentives.

At Turnberry, we are committed to creating a positive and connected work environment for all and are fully invested in and focused on hiring and growing a diverse team of high performers. We believe that uniqueness in ideas, experiences, and backgrounds make us a better Turnberry: Turnberry is an Equal Employment Opportunity employer, and recruits, employs, trains, compensates, and promotes regardless of age, ancestry, family medical or genetic information, gender identity and expression, marital, military, or veteran status; national and ethnic origin; physical or mental disability; political affiliation; pregnancy; race; religion; sex; sexual orientation; and any other protected characteristics.

Turnberry will provide reasonable accommodation with our application process upon request as required to comply with applicable laws. If you have a disability and require accommodation assistance in this application process, please send an email to our Human Resources department at [e-mail].