Business Analyst

Dexian; Hillsborough (NH); On-site; USD 85,000 - 110,000; Full time

Job summary

Dexian seeks a skilled professional with a background in Health and Welfare benefits services and strong testing experience to support client implementations and potential platform migrations. The role emphasizes Agile familiarity, regulatory knowledge, and clear communication across teams.

You will work with a diverse, global client base, manage workloads independently, and contribute to process improvements while aligning with project flight plans and data conversion activities.

Qualifications

• Bachelor's degree or equivalent years of industry experience.
• 3+ years of Health and Welfare benefits service experience.
• 3+ years of testing experience (and demonstrated competence, depth, and breadth) of professional experience.
• Prior client implementation and/or platform migration experience a plus
• Experience in Agile preferred, but not required.
• Proficient with MS Office applications
• Ability to independently manage one's own workload.
• Regulatory and legislative knowledge in aligned service area
• Understanding of benefits administration systems
• Demonstrates superb communication skills (written and verbal)
• Ability to conduct analysis and document findings.
• Procedure execution and process improvement
• Align, plan, and implement new product capability delivery within flight implementations.
• Drive and / or support execution of key implementation activities (example: data conversion load).
• Participate in validation and/or testing efforts to ensure results meet the client and/or product offering requirements.
• Partnering with the Director Client HealthCare Consulting to define client specific configurable variations to support a client plan and/or administrative requirements.
• Performing root cause analysis to determine gaps or trends for continuous improvement opportunities.
• Submitting requests and/or assisting with translation of business requirements to technology partners, as applicable
• Creating training material and reference material for participant services
• Assisting and coaching the broader virtual team
• Engaging in and/or leading ongoing courses to support continued personal development.

Responsibilities

• Align, plan, and implement new product capability delivery within flight implementations.
• Drive and / or support execution of key implementation activities (example: data conversion load).
• Participate in validation and/or testing efforts to ensure results meet the client and/or product offering requirements.
• Partner with Director Client HealthCare Consulting to define client specific configurable variations to support a client plan and/or administrative requirements.
• Perform root cause analysis to determine gaps or trends for continuous improvement opportunities.
• Submit requests and/or assist with translation of business requirements to technology partners.
• Create training material and reference material for participant services
• Assist and coach the broader virtual team
• Engage in and/or lead ongoing courses to support continued personal development.

Skills

Health and Welfare benefits experience

Testing experience

Client implementation

Agile

MS Office proficiency

Independent workload management

Communication skills

Analysis and documentation

Process improvement

Education

Bachelor's degree or equivalent years of industry experience

Tools

MS Office

Job description

The Expertise and Skills You Bring

• Bachelor's degree or equivalent years of industry experience
• 3+ years of Health and Welfare benefits service experience
• 3+ years of testing experience (and demonstrated competence, depth, and breadth) of professional experience.
• Prior client implementation andor platform migration experience a plus
• Experience in Agile preferred, but not required.
• Proficient with MS Office applications
• Ability to independently manage one's own workload.
• Regulatory and legislative knowledge in aligned service area
• Understanding of benefits administration systems
• Demonstrates superb communication skills (written and verbal)
• Ability to conduct analysis and document findings.
• Procedure execution and process improvement
• Align, plan, and implement new product capability delivery within flight implementations.
• Drive and / or support execution of key implementation activities (example: data conversion load).
• Participate in validation and/or testing efforts to ensure results meet the client and/or product offering requirements.
• Partnering with the Director Client HealthCare Consulting to define client specific configurable variations to support a client plan and/or administrative requirements.
• Performing root cause analysis to determine gaps or trends for continuous improvement opportunities.
• Submitting requests and/or assisting with translation of business requirements to technology partners, as applicable
• Creating training material and reference material for participant services
• Assisting and coaching the broader virtual team
• Engaging in and/or leading ongoing courses to support continued personal development.

Dexian stands at the forefront of Talent + Technology solutions with a presence spanning more than 70 locations worldwide and a team exceeding 10,000 professionals. As one of the largest technology and professional staffing companies and one of the largest minority-owned staffing companies in the United States, Dexian combines over 30 years of industry expertise with cutting-edge technologies to deliver comprehensive global services and support.

Dexian connects the right talent and the right technology with the right organizations to deliver trajectory-changing results that help everyone achieve their ambitions and goals. To learn more, please visit https://dexian.com/.

Dexian is an Equal Opportunity Employer that recruits and hires qualified candidates without regard to race, religion, sex, sexual orientation, gender identity, age, national origin, ancestry, citizenship, disability, or veteran status.