Human Resources Associate

Dexian; Charlotte (NC); Hybrid; USD 45,000 - 65,000; Full time

Job summary

Dexian in Charlotte, NC is seeking an HR Associate to support consultants during onboarding and ongoing care. This hybrid role focuses on coordinating pre-employment screening, paperwork, equipment, benefits, and travel arrangements to ensure a smooth start.

You will partner with Account Executives and Recruiters, manage end dates, and provide policy guidance while maintaining high service levels for our consulting workforce.

Qualifications

• 2+ years’ experience in HR within staff augmentation or MSP.
• Strong oral and written communication; good presentation skills.
• Excellent customer service and communication skills.
• Proficient with ERP systems and Microsoft Office Suite (Word, Excel, Outlook).
• Strong organizational skills and attention to detail.

Responsibilities

• Submit pre-employment screening orders and track background checks.
• Review background packages for client requirements and add missing components.
• Ensure client paperwork is signed, filed, and tracked prior to start date.
• Coordinate with Travel to order Amex cards and travel preferences.
• Coordinate with IT and AEs to order equipment and badges.
• Process terminations.
• Manage consultant care and onboarding touchpoints.
• Generate End Date reports and update projected end dates.
• Provide HR guidance and administer HR policies and procedures.
• Coordinate benefits enrollment and leave program administration.
• Direct employment inquiries to HR contacts.
• Oversee facilities and office operations and events.
• Ensure compliance with safety requirements.

Skills

HR experience

Communication

Customer service

Organizational skills

ERP systems

MS Office

Tools

ERP systems

Microsoft Office

Job description

Job Title: HR Associate (Hybrid in Charlotte, NC)

SUMMARY

This position contributes to the company’s success by ensuring our consultants are fully prepared for working with Dexian clients.

PRIMARY RESPONSIBILITIES

• Submit pre-employment screening orders for new-hires, according to client screening requirements - track status of background checks, review non-compliant results with HR
• Review background package for consistency with client background check requirements, add any missing components
• Ensure all client specific paperwork is sent and signed, completed, and properly filed, following up as needed, prior to the individual beginning work
• Coordinate w/ Travel to order the Amex card and assist with travel preferences, as needed
• Coordinate w/ IT and AEs to order the equipment, safety badges, etc., as needed
• Process terminations
• Manage Consultant care to ensure all items are completed
• Touch base w/ consultants, several times, during the first month of employment to ensure a seamless onboarding process
• Maintain an open line of communication throughout the duration of the Consultant’s employment to ensure a high level of care
• Perform quarterly data accuracy check to ensure that Consultant data is correct and complete
• Generate End Date reports and request that projected end dates be updated when appropriate
• Work with the Account Executive and Recruiter to achieve excellent customer service and Consultant Care
• Provide HR and business policy guidance to consultants and assist w/ the administration of Human Resources policies and procedures
• Coordinate with the Benefits team on consultant benefits issues, enrollment, and leave program administration
• Direct employment-related inquiries, such as employment verification requests and unemployment compensation inquiries and proceedings to the appropriate corporate HR contacts
• Provide employee relations support and ensure that company policies and procedures are followed and administered in a fair and non-discriminatory manner, escalat...
• Oversee facilities management, submit and approve supply orders for designated branch office locations, handle and distribute mail and other files as needed, assist with the coordination of office team building events
• Ensure compliance with client’s safety requirements and update workplace safety program as needed

QUALIFICATIONS

The ideal candidate should have:

• 2+ years’ experience working in Human Resources within a staff augmentation or managed services line of business or equivalent education/degree
• Strong communicator of oral and written work; good presentation skills
• Excellent customer service and communication skills
• Technically proficient in working w/ an ERP system as well as Microsoft Office Suite applications including Word, Excel, and Outlook
• Strong organizational skills and attention to detail

ABOUT DEXIAN

Dexian stands at the forefront of Talent + Technology solutions with a presence spanning more than 70 locations worldwide and a team exceeding 10,000 professionals. As one of the largest technology and professional staffing companies and one of the largest minority-owned staffing companies in the United States, Dexian combines over 30 years of industry expertise with cutting-edge technologies to deliver comprehensive global services and support.

Dexian connects the right talent and the right technology with the right organizations to deliver trajectory-changing results that help everyone achieve their ambitions and goals. To learn more, please visit https://dexian.com/.

Dexian is an Equal Opportunity Employer that recruits and hires qualified candidates without regard to race, religion, sex, sexual orientation, gender identity, age, national origin, ancestry, citizenship, disability, or veteran status.