Scrum Master / Business Analyst

Dexian; Maryland; On-site; USD 70,000 - 100,000; Full time

Job summary

Dexian is seeking a Business Analyst to support healthcare software delivery by bridging business and technical teams. You will gather requirements, write user stories with acceptance criteria, and collaborate with stakeholders to ensure timely, high-quality releases.

You will facilitate Agile ceremonies, maintain the backlog, and work with development and QA teams to refine stories and validate outcomes. Strong communication and API familiarity are essential.

Qualifications

• Strong ability to understand business processes and translate them into technical requirements.
• Experience working with cross-functional stakeholders including business, technical, and domain experts.
• Hands-on experience with Agile/Scrum methodologies.
• Proficient in writing user stories and acceptance criteria.
• Ability to operate in fast-paced environments with shifting priorities.
• Experience gathering and defining API requirements (REST/SOAP).

Responsibilities

• Collaborate with stakeholders to gather, analyze, and define both business and functional requirements.
• Translate business needs into clear, actionable requirements for development teams.
• Support research efforts for complex features.
• Create and maintain user stories with detailed acceptance criteria aligned to internal quality standards.
• Communicate updates and approved changes to stakeholders through established governance processes.
• Maintain and prioritize the product backlog based on business value and delivery deadlines.
• Facilitate Agile ceremonies such as daily stand-ups, backlog refinement, sprint planning, and retrospectives.
• Track team performance metrics such as capacity, velocity, and predictability.
• Work with development and QA teams to refine stories and prepare for sprint execution.
• Review test plans and validate deliverables to ensure they meet the Definition of Done.
• Identify and help remove delivery blockers, escalating issues when necessary.
• Take ownership of successful delivery for assigned initiatives.
• Support the transition of solutions to support, maintenance, and operations teams.
• Assist in release planning and coordinating deployment and validation activities.
• Collaborate on project timelines to meet delivery goals and quarterly objectives.

Skills

Agile/Scrum

Business Analysis

Requirements gathering

Stakeholder communication

Backlog management

Education

Bachelor's degree in Information Technology, Business, or related field

Tools

Jira

Azure DevOps

Postman

Figma

Balsamiq

Job description

The Business Analyst plays a vital role in supporting the development and delivery of mission-critical software applications within a data-driven, healthcare-related environment. This position collaborates with cross-functional stakeholders to gather requirements, define effective solutions, and ensure the successful deployment of software products that enhance operational efficiency and improve user outcomes. The ideal candidate is an effective communicator who can bridge business and technical teams, manage multiple priorities, and align solutions with organizational goals.

Key Responsibilities

• Collaborate with stakeholders to gather, analyze, and define both business and functional requirements.
• Translate business needs into clear, actionable requirements for development teams.
• Support research efforts for complex features.
• Create and maintain user stories with detailed acceptance criteria aligned to internal quality standards.
• Communicate updates and approved changes to stakeholders through established governance processes.
• Maintain and prioritize the product backlog based on business value and delivery deadlines.
• Facilitate Agile ceremonies such as daily stand-ups, backlog refinement, sprint planning, and retrospectives.
• Track team performance metrics such as capacity, velocity, and predictability.
• Work with development and QA teams to refine stories and prepare for sprint execution.
• Review test plans and validate deliverables to ensure they meet the Definition of Done.
• Identify and help remove delivery blockers, escalating issues when necessary.
• Take ownership of successful delivery for assigned initiatives.
• Support the transition of solutions to support, maintenance, and operations teams.
• Assist in release planning and coordinating deployment and validation activities.
• Collaborate on project timelines to meet delivery goals and quarterly objectives.

Required Qualifications

• Strong ability to understand business processes and translate them into technical requirements.
• Experience working with cross-functional stakeholders including business, technical, and domain experts.
• Hands-on experience with Agile/Scrum methodologies.
• Proficient in writing user stories and acceptance criteria.
• Ability to operate effectively in a fast-paced environment with shifting priorities.
• Strong analytical, problem-solving, and communication skills.
• Experience in writing and executing test cases is a plus.
• Demonstrated success in delivering high-quality solutions aligned with business needs.
• Effective collaboration skills across diverse teams.
• Experience gathering and defining requirements for APIs (REST and/or SOAP; gRPC is a plus).
• Experience testing APIs using tools like Postman.
• Ability to create wireframes or mockups with tools such as Figma or Balsamiq.
• Familiarity with Agile project management tools (e.g., Jira, Azure DevOps).
• Exposure to modern application environments and development practices.
• Bachelor's degree in Information Technology, Business, or a related field.
• 2-3 years of experience supporting software development teams as a Business Analyst or in similar roles.

Why This Opportunity May Be Appealing

Dexian stands at the forefront of Talent + Technology solutions with a presence spanning more than 70 locations worldwide and a team exceeding 10,000 professionals. As one of the largest technology and professional staffing companies and one of the largest minority-owned staffing companies in the United States, Dexian combines over 30 years of industry expertise with cutting-edge technologies to deliver comprehensive global services and support. Dexian connects the right talent and the right technology with the right organizations to deliver trajectory-changing results that help everyone achieve their ambitions and goals. To learn more, please visit https://dexian.com/. Dexian is an Equal Opportunity Employer that recruits and hires qualified candidates without regard to race, religion, sex, sexual orientation, gender identity, age, national origin, ancestry, citizenship, disability, or veteran status.