Burlington Campus Operations

Northeastern University; Burlington (MA); On-site; USD 44,000 - 51,000; Full time

Benefits offered by this job

Benefits package

Job summary

Northeastern University—Burlington Campus—seeks a detail-oriented Temporary Campus Operations & Administrative Coordinator to provide operational, administrative, and event support. You will be a primary point of contact for campus stakeholders, visitors, vendors, and service providers, ensuring smooth coordination of activities and conference center operations.

The role requires strong organizational skills, multitasking, and a commitment to exceptional customer service for faculty, staff,

Qualifications

• Bachelor's degree or equivalent combination of education and experience.
• Experience in administrative support, office management or campus operations.
• Strong organizational and communication abilities.

Responsibilities

• Provide access administration and administrative support for the Burlington campus.
• Coordinate meetings, event calendars, conference room reservations, and campus calendars.
• Manage expense reports, purchasing requests, and invoice processing.
• Support campus operations, visitor engagement, and facility-related activities.
• Coordinate conference center management, room setups, AV, catering, and vendor services.
• Assist with onboarding logistics for visitors, guests, and new employees.

Skills

Administrative support

Event coordination

Customer service

Multi-priority management

Communication skills

Facility coordination

Education

Bachelor's degree or equivalent

Tools

MS Office 365

Outlook

Excel

PowerPoint

Teams

Job description

Burlington Campus Operations & Admin Coordinator

About the Opportunity

Position Summary

The Temporary Campus Operations & Administrative Coordinatorprovides operational, administrative, and event support forNortheastern University's Burlington Campus. This position servesas a key point of contact for campus stakeholders, visitors,vendors, and service providers, ensuring the smooth coordination ofcampus activities, conference center operations, facilitiesrequests, and administrative functions.

The coordinator will support day-to-day campus operations, specialevents, visitor engagement, and facility-related activities whilemaintaining a high level of customer service and responsiveness tofaculty, staff, students, research partners, and external guests.This position requires strong organizational skills, attention todetail, and the ability to manage multiple priorities in a dynamicenvironment.

Essential Responsibilities

Administrative & Office Operations

• Provide access administration for campus
• Provide administrative support for Burlington campus leadershipand campus operations.
• Manage calendars, meeting schedules, conference roomreservations, and campus event calendars.
• Expense reports, purchasing requests, and invoiceprocessing.
• Maintain operational records, databases, distribution lists,and filing systems.
• Assist with onboarding logistics for visitors, guests, and newemployees.
• Support procurement and inventory management of officesupplies.

Event & Conference Center Management

• Coordinate meetings, conferences, workshops, seminars,receptions, and special events held on campus.
• Serve as the primary coordinator for Building 5 conference andevent space scheduling.
• Coordinate room setups, audiovisual requirements, catering,parking, security, and vendor services.
• Conduct planning meetings and walkthroughs with eventorganizers.
• Develop and distribute event schedules and setup requirementsto Facilities, Security, and service providers.
• Provide on-site event support before, during, and afterscheduled events.
• Assist with executive meetings held on campus.

Campus Operations & Facilities Coordination

• Serve as a central point of contact for operational andfacility-related requests.
• Coordinate maintenance requests and communicate with FacilitiesManagement and external vendors.
• Monitor completion of service requests and follow up withstakeholders as needed.
• Assist with office moves, space changes, signage requests, andcampus logistics.
• Coordinate vendor access and service scheduling.
• Prepare and distribute campus operational notices, maintenancecommunications, and event advisories.
• Support coordination of visitor parking and general campusservices.

Visitor Experience & Customer Service

• Welcome and assist campus visitors, guests, faculty, staff,students, and external partners.
• Coordinate visitor logistics, reservations, parkingarrangements, and meeting support.
• Respond to questions regarding campus services, conferencefacilities, and campus operations.
• Maintain a positive and professional customer serviceexperience for all campus constituents.

Communications Support

• Assist with preparation and distribution of campuscommunications.
• Maintain event information, campus announcements, andoperational updates.
• Coordinate communication of campus service disruptions,maintenance activities, and event schedules.

Shuttle Service Coordination

• Serve as the primary administrative contact for the BurlingtonCampus shuttle service.
• Communicate shuttle schedules, route updates, delays, andservice disruptions to campus stakeholders.
• Coordinate with shuttle providers regarding service issues andrider concerns.
• Escalate service interruptions, staffing concerns, vehicleissues, or operational risks to campus leadership for review anddecision-making.

Required Qualifications

• Bachelor's degree preferred or equivalent combination ofeducation and experience.
• Minimum five years of experience in administrative support,office management, campus operations, event coordination,hospitality, or related fields.
• Strong organizational and project coordination skills.
• Excellent written and verbal communication abilities.
• Demonstrated customer service experience.
• Ability to manage multiple priorities and deadlinesindependently.
• Proficiency with Microsoft Office 365, including Outlook, Word,Excel, PowerPoint, and Teams.

Preferred Qualifications

• Experience in higher education, research, healthcare, orcorporate campus environments.
• Experience coordinating conferences, meetings, and specialevents.
• Experience working with facilities vendors andcontractors.
• Experience supporting executive-level meetings andvisitors.
• Experience using room scheduling, event management, orfacilities management systems.

Knowledge, Skills & Abilities

• Exceptional attention to detail.
• Strong interpersonal and relationship management skills.
• Ability to work independently and exercise sound judgment.
• Strong problem-solving and organizational skills.
• Ability to maintain confidentiality and professionalism.
• Ability to adapt to changing priorities in a fast-pacedenvironment.

Position Type

Temporary

Additional Information

Northeastern University considers factors such as candidate workexperience, education and skills when extending an offer.

Northeastern has a comprehensive benefits package for benefiteligible employees. This includes medical, vision, dental, paidtime off, tuition assistance, wellness & life, retirement- as well as commuting & transportation. Visit https://hr.northeastern.edu/benefits/ for more information.

All qualified applicants are encouraged to apply and will receiveconsideration for employment without regard to race, religion,color, national origin, age, sex, sexual orientation, disabilitystatus, or any other characteristic protected by applicablelaw.

This job is for a current or anticipated job vacancy.

Pay Rate:

32.00 - 37.00 hourly rate