Burlington Campus Operations & Admin Coordinator

NU USA Northeastern University; New Jersey; Sur place; USD 44 000 - 51 000; Plein temps

Résumé du poste

Northeastern University’s Burlington Campus seeks a dedicated Temporary Campus Operations & Administrative Coordinator to support day-to-day campus operations, events, and visitor engagement. You will coordinate meetings, space reservations, and vendor services while ensuring timely service delivery to faculty, staff, students, and guests.

This role emphasizes strong customer service, organization, and cross-functional collaboration to manage calendars, room setups, and campus communications in

Qualifications

• Bachelor's degree preferred or equivalent combination of education and experience.
• Minimum five years of experience in administrative support, office management, campus operations, event coordination, hospitality, or related fields.
• Strong organizational and project coordination skills.
• Excellent written and verbal communication abilities.
• Demonstrated customer service experience.
• Ability to manage multiple priorities and deadlines independently.
• Proficiency with Microsoft Office 365, including Outlook, Word, Excel, PowerPoint, and Teams.

Responsabilités

• Provide access administration for campus.
• Provide administrative support for Burlington campus leadership and campus operations.
• Manage calendars, meeting schedules, conference room reservations, and campus event calendars.
• Expense reports, purchasing requests, and invoice processing.
• Maintain operational records, databases, distribution lists, and filing systems.
• Assist with onboarding logistics for visitors, guests, and new employees.
• Support procurement and inventory management of office supplies.

Connaissances

Strong organizational and projectcoord

Excellent written and verbal comms

Customer service experience

Ability to manage multiple priorities

Adaptability in fast-paced environment

Formation

Bachelor's degree preferred or equivalent

Outils

Microsoft Office 365

Outlook

Word

Excel

PowerPoint

Teams

Description du poste

About the Opportunity

The Temporary Campus Operations & Administrative Coordinator provides operational, administrative, and event support for Northeastern University's Burlington Campus. This position serves as a key point of contact for campus stakeholders, visitors, vendors, and service providers, ensuring the smooth coordination of campus activities, conference center operations, facilities requests, and administrative functions. The coordinator will support day-to-day campus operations, special events, visitor engagement, and facility-related activities while maintaining a high level of customer service and responsiveness to faculty, staff, students, research partners, and external guests. This position requires strong organizational skills, attention to detail, and the ability to manage multiple priorities in a dynamic environment.

Position Summary

Essential Responsibilities

Administrative & Office Operations

• Provide access administration for campus
• Provide administrative support for Burlington campus leadership and campus operations.
• Manage calendars, meeting schedules, conference room reservations, and campus event calendars.
• Expense reports, purchasing requests, and invoice processing.
• Maintain operational records, databases, distribution lists, and filing systems.
• Assist with onboarding logistics for visitors, guests, and new employees.
• Support procurement and inventory management of office supplies.

Event & Conference Center Management

• Coordinate meetings, conferences, workshops, seminars, receptions, and special events held on campus.
• Serve as the primary coordinator for Building 5 conference and event space scheduling.
• Coordinate room setups, audiovisual requirements, catering, parking, security, and vendor services.
• Conduct planning meetings and walkthroughs with event organizers.
• Develop and distribute event schedules and setup requirements to Facilities, Security, and service providers.
• Provide on-site event support before, during, and after scheduled events.
• Assist with executive meetings held on campus.

Campus Operations & Facilities Coordination

• Serve as a central point of contact for operational and facility-related requests.
• Coordinate maintenance requests and communicate with Facilities Management and external vendors.
• Monitor completion of service requests and follow up with stakeholders as needed.
• Assist with office moves, space changes, signage requests, and campus logistics.
• Coordinate vendor access and service scheduling.
• Prepare and distribute campus operational notices, maintenance communications, and event advisories.
• Support coordination of visitor parking and general campus services.

Visitor Experience & Customer Service

• Welcome and assist campus visitors, guests, faculty, staff, students, and external partners.
• Coordinate visitor logistics, reservations, parking arrangements, and meeting support.
• Respond to questions regarding campus services, conference facilities, and campus operations.
• Maintain a positive and professional customer service experience for all campus constituents.

Communications Support

• Assist with preparation and distribution of campus communications.
• Maintain event information, campus announcements, and operational updates.
• Coordinate communication of campus service disruptions, maintenance activities, and event schedules.

Shuttle Service Coordination

• Serve as the primary administrative contact for the Burlington Campus shuttle service.
• Communicate shuttle schedules, route updates, delays, and service disruptions to campus stakeholders.
• Coordinate with shuttle providers regarding service issues and rider concerns.
• Escalate service interruptions, staffing concerns, vehicle issues, or operational risks to campus leadership for review and decision-making.

Required Qualifications

• Bachelor's degree preferred or equivalent combination of education and experience.
• Minimum five years of experience in administrative support, office management, campus operations, event coordination, hospitality, or related fields.
• Strong organizational and project coordination skills.
• Excellent written and verbal communication abilities.
• Demonstrated customer service experience.
• Ability to manage multiple priorities and deadlines independently.
• Proficiency with Microsoft Office 365, including Outlook, Word, Excel, PowerPoint, and Teams.

Preferred Qualifications

• Experience in higher education, research, healthcare, or corporate campus environments.
• Experience coordinating conferences, meetings, and special events.
• Experience working with facilities vendors and contractors.
• Experience supporting executive-level meetings and visitors.
• Experience using room scheduling, event management, or facilities management systems.

Knowledge, Skills & Abilities

• Exceptional attention to detail.
• Strong interpersonal and relationship management skills.
• Ability to work independently and exercise sound judgment.
• Strong problem-solving and organizational skills.
• Ability to maintain confidentiality and professionalism.
• Ability to adapt to changing priorities in a fast-paced environment.

Position Type Temporary

Additional Information Northeastern University considers factors such as candidate work experience, education and skills when extending an offer. Northeastern has a comprehensive benefits package for benefit eligible employees. This includes medical, vision, dental, paid time off, tuition assistance, wellness & life, retirement- as well as commuting & transportation. Visit https://hr.northeastern.edu/benefits/ for more information. All qualified applicants are encouraged to apply and will receive consideration for employment without regard to race, religion, color, national origin, age, sex, sexual orientation, disability status, or any other characteristic protected by applicable law. This job is for a current or anticipated job vacancy. Pay Rate: 32.00 - 37.00 hourly rate Founded in 1898, Northeastern is a global research university and the recognized leader in experiential lifelong learning. Our approach of integrating real-world experience with education, research, and innovation empowers our students, faculty, alumni, and partners to create worldwide impact. Our global university system provides our community and academic, government, and industry partners with unique opportunities to think locally and act globally. The system—which includes 14 campuses across the U.S., U.K., and Canada, 300,000-plus alumni, and 3,000 partners worldwide—serves as a platform for scaling ideas, talent, and solutions. The university’s residential campuses for undergraduate and graduate degrees are located in Boston, London, and Oakland, California. Our research and graduate campuses are in the Massachusetts communities of Burlington and Nahant; Arlington, Virginia; Charlotte, North Carolina; Miami; Portland, Maine; Seattle; Silicon Valley, California; Toronto; and Vancouver. Northeastern’s personalized, experiential undergraduate and graduate programs lead to degrees through the doctorate in 10 colleges and schools across our campuses. Learning emphasizes the intersection of data, technology, and human literacies, uniquely preparing graduates for careers of the future and lives of fulfillment and accomplishment. Our research enterprise, with an R1 Carnegie classification, is solutions oriented and spans the world. Our faculty scholars and students work in teams that cross not just disciplines, but also sectors—aligned around solving today’s highly interconnected global challenges and focused on transformative impact for humankind.