Burger King Team Member

Onvo; Pottsville (Schuylkill County); On-site; USD 25,000 - 30,000; Part time

Job summary

A leading company is seeking a Burger King Team Member to provide exceptional customer service and maintain a clean, safe environment. The ideal candidate should be energetic and able to work in a fast-paced setting while ensuring customer satisfaction.

Qualifications

• Must be at least 16 years old.
• Physically capable of standing for long hours.
• Ability to read, write, and speak English.

Responsibilities

• Greeting customers courteously and providing a pleasant dining experience.
• Following sanitary practices and ensuring compliance with standards.
• Operating POS systems accurately and maintaining cash drawer levels.

Skills

Customer Service

Communication

Job description

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Job Summary

As one of the frontline positions for the company, this role is integral to the company's success. The ideal candidate would be energetic, outgoing, people-oriented, with strong verbal communication skills and the ability to work effectively in a fast-paced environment while maintaining a high level of customer focus. The primary purpose of a Customer Service Associate is to interact directly with customers and deliver a fast, fun, and friendly experience while maintaining a safe and clean environment.

Responsibilities include:

1. Customer Service: Greeting customers courteously, providing a pleasant dining experience, responding to inquiries promptly, handling complaints per company policies, developing product knowledge, and recommending products.
2. Food Safety: Following sanitary practices, ensuring compliance with standards and policies, maintaining high-quality food prep and service, and upholding appearance standards.
3. Teamwork and Communication: Collaborating effectively with team members, assisting new staff, communicating concerns timely to management.
4. Cash Handling: Operating POS systems accurately, maintaining cash drawer levels.
5. Stock Control: Receiving, stocking, and organizing merchandise, following FIFO, removing damaged stock, and minimizing loss.
6. Security & Loss Prevention: Controlling store access, securing premises, and minimizing theft.
7. Cleanliness: Maintaining cleanliness standards across all areas, including floors, walls, counters, and restrooms.
8. Occupational Health & Safety: Performing duties safely, complying with safety policies, reporting unsafe conditions.

Requirements:

• Must be at least 16 years old.
• Physically capable of standing for long hours.
• Ability to read, write, and speak English.
• Must pass background check.

Note: The listed requirements, duties, and responsibilities are illustrative and not exhaustive. Management may revise the job description and assign additional tasks as needed.