Burger King Team Member

Onvo; Pennsylvania; On-site; USD 25,000 - 35,000; Full time

Job summary

An established industry player is seeking a dynamic Team Member to join their vibrant team. This role is crucial for ensuring an exceptional customer experience, where you'll interact with customers, provide top-notch service, and maintain a clean and safe environment. If you thrive in a fast-paced setting and enjoy working with people, this opportunity is perfect for you. Join a company that values teamwork and communication, and be part of a fun and friendly atmosphere that prioritizes customer satisfaction. Don't miss your chance to make a difference every day!

Qualifications

• Energetic and outgoing personality with strong customer focus.
• Ability to work effectively in a fast-paced environment.

Responsibilities

• Greeting customers and providing a pleasant dining experience.
• Maintaining cleanliness standards and food safety practices.
• Processing sales accurately and managing stock control.

Skills

Verbal Communication

Customer Service

Teamwork

Cash Handling

Food Safety Practices

Education

High School Diploma or Equivalent

Job description

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Job Summary

As one of the frontline positions for the company, this role is integral to the company's success. The ideal candidate would be energetic, outgoing, people-oriented, with strong verbal communication skills and the ability to work effectively in a fast-paced environment while maintaining a high level of customer focus. The primary purpose of a Customer Service Associate is to interact directly with customers and deliver a fast, fun, and friendly experience while maintaining a safe and clean environment.

Responsibilities include:

1. Customer Service: Greeting customers courteously, providing a pleasant dining experience, responding to inquiries promptly, handling complaints per company policies, developing product knowledge, and making recommendations.
2. Food Safety: Following sanitary practices, ensuring compliance with standards, maintaining high-quality food preparation and service, and adhering to uniform standards.
3. Teamwork and Communication: Working effectively with others, assisting team members, communicating issues to management.
4. Cash Handling: Processing sales accurately, maintaining cash drawer levels.
5. Stock Control: Receiving and stocking merchandise, lifting up to 50 pounds safely, maintaining stock presentation, managing damaged or expired stock, applying FIFO system, and controlling portion sizes.
6. Security & Loss Prevention: Controlling store premises, minimizing theft, securing the store at closing.
7. Cleanliness: Maintaining cleanliness standards in all areas, including floors, walls, counters, and restrooms.
8. Occupational Health & Safety: Performing duties safely, complying with safety policies, reporting unsafe conditions.

Minimum Requirements:

• Must be at least 16 years old.
• Physically capable of standing for long hours.
• Ability to read, write, and speak English.
• Must pass background check.

Note: The list of requirements, duties, and responsibilities is illustrative but not exhaustive. Management may revise the job description and assign additional tasks as needed.