Burger King Team Member

Onvo; Pennsylvania; On-site; USD 25,000 - 30,000; Full time

Job summary

Join a leading company as a Burger King Team Member, where you will play a crucial role in delivering excellent customer service. The ideal candidate is energetic and people-oriented, ensuring a fun and friendly environment while adhering to food safety and cleanliness standards.

Qualifications

• Must be at least 16 years old.
• Physically capable of standing for long hours.

Responsibilities

• Greet customers courteously and provide a pleasant dining experience.
• Ensure compliance with food safety standards.
• Collaborate effectively with team members.

Skills

Customer Service

Communication

Education

Ability to read, write, and speak English

Job description

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Job Summary

As one of the frontline positions for the company, this role is integral to the company's success. The ideal candidate would be energetic, outgoing, people-oriented, with strong verbal communication skills and the ability to work effectively in a fast-paced environment while maintaining a high level of customer focus. The primary purpose of a Customer Service Associate is to interact directly with customers and deliver a fast, fun, and friendly experience while maintaining a safe and clean environment.

Responsibilities

1. Customer Service: Greet customers courteously, provide a pleasant dining experience, respond to inquiries promptly, handle complaints according to policies, develop product knowledge, and recommend products.
2. Food Safety: Follow sanitary practices, ensure compliance with standards and policies, maintain high-quality food preparation and service, and uphold appearance standards.
3. Teamwork and Communication: Collaborate effectively with team members, assist in training, communicate issues to management promptly.
4. Cash Handling: Use POS equipment accurately, process sales efficiently, and maintain cash drawer levels.
5. Stock Control: Receive and stock merchandise, lift up to 50 pounds safely, organize stock, remove damaged items, and follow FIFO system.
6. Security & Loss Prevention: Control store security, prevent theft, and secure premises during closing.
7. Cleanliness: Maintain cleanliness standards, clean floors, walls, counters, and restrooms.
8. Occupational Health & Safety: Perform duties safely, comply with safety policies, report unsafe conditions.

Minimum Requirements

• Must be at least 16 years old.
• Physically capable of standing for long hours.
• Ability to read, write, and speak English.
• Must pass background check.

Additional Information

The list of requirements, duties, and responsibilities is illustrative but not exhaustive. Management reserves the right to revise the job description and assign other tasks as needed.