Burger King Shift Leader

Workforgps; Clarksdale (MS); On-site; USD 30,000 - 40,000; Full time

Job summary

An established industry player in the restaurant sector is seeking a dedicated Shift Leader to enhance team performance and ensure outstanding customer service. In this dynamic role, you will oversee daily operations, train and coach team members, and maintain compliance with company standards. The ideal candidate will possess strong problem-solving skills and thrive in a fast-paced environment. With structured training for career advancement and a supportive work culture, this position offers an exciting opportunity to grow within the industry. Join a team where your contributions truly matter and make a difference in the dining experience of guests.

Benefits

Health & Life Benefits

HSA Program

Anniversary Vacation Bonus

Employee Rewards & Recognition Program

Structured Training for Career Development

Qualifications

• 0-2 years of supervisory experience in a restaurant or retail setting.
• Excellent customer service skills and ability to work under pressure.

Responsibilities

• Ensure your team provides outstanding service and satisfies guests.
• Train and coach the team while supervising restaurant operations.

Skills

Customer Service Skills

Supervisory Skills

Problem-Solving Skills

Ability to Work Under Pressure

Education

High School Diploma or Equivalent

Tools

GPS Hospitality Systems

Job description

Join to apply for the Burger King Shift Leader role at GPS Hospitality.

We need a Shift Leader to join our restaurant team. Shift Leaders are trained to perform all the duties of Team Members, with additional responsibility for directing daily operations in the absence of the Restaurant General Manager and Assistant Manager. Responsibilities include ensuring compliance with company standards in product preparation, customer relations, restaurant maintenance, team management, and other duties as assigned.

Job Duties

• Ensure your team provides outstanding service and satisfies guests
• Train and coach the team
• Utilize GPS Hospitality Systems to manage restaurant operations effectively
• Maintain excellent knowledge of restaurant operations and set an example for the team
• Provide coaching and feedback to team members
• Supervise in accordance with GPS values and behaviors
• Demonstrate strong problem-solving skills
• Follow and enforce cash policies; address violations
• Perform other duties as assigned by the RGM

Job Requirements

• 0-2 years of supervisory experience in a restaurant or retail setting
• Excellent customer service skills
• Ability to work under pressure in a high-volume environment
• Must be 18 years or older and authorized to work in the US

Physical Requirements

• Ability to perform motions such as bending, squatting, twisting, pulling, and reaching
• Ability to work in warm and cold temperatures
• Stand for 8-10 hours
• Lift up to 20 lbs

Benefits

• Regular performance reviews
• Health & Life Benefits
• HSA program
• Anniversary Vacation Bonus
• Employee Rewards & Recognition Program
• Structured training for career development

EEO Statement

GPS Hospitality is an Equal Opportunity employer. We consider all applicants without regard to race, color, religion, national origin, age, disability, gender, sexual orientation, veteran status, marital status, or other protected characteristics.

Accommodation

We provide reasonable accommodations for applicants with disabilities. Contact Human Resources at 770-738-8779 for assistance.

Additional Details

• Seniority level: Mid-Senior level
• Employment type: Full-time
• Job function: Management and Manufacturing
• Industry: Restaurants