Burger King Shift Leader

GPS Hospitality; Easton (Northampton County); On-site; USD 30,000 - 40,000; Full time

Job summary

Join a forward-thinking company as a Shift Leader, where you will oversee daily restaurant operations and lead a passionate team. This role is perfect for those who thrive in a fast-paced environment and are eager to develop their leadership skills. You will ensure compliance with company standards, provide exceptional customer service, and create a positive work atmosphere. With structured training and numerous benefits, this position offers an exciting opportunity to grow within a supportive team. If you have a knack for problem-solving and a commitment to excellence, this could be the perfect fit for you.

Benefits

Health & Life Benefits

HSA Program

Anniversary Vacation Bonus

Employee Rewards & Recognition Program

Structured Training for Career Development

Qualifications

• 0-2 years of supervisory experience in a restaurant or retail setting.
• Ability to perform under pressure in a high-volume environment.

Responsibilities

• Ensure outstanding service and guest satisfaction.
• Train and coach team members effectively.
• Supervise daily operations in the absence of management.

Skills

Customer Service Skills

Problem-Solving Skills

Team Management

Ability to Work Under Pressure

Education

High School Diploma or Equivalent

Tools

GPS Hospitality Systems

Job description

Join us as a Burger King Shift Leader at GPS Hospitality

We are seeking a Shift Leader to join our restaurant team. Shift Leaders are trained to perform all duties of Team Members and have additional responsibilities in directing daily restaurant operations in the absence of the Restaurant General Manager and Assistant Manager. Responsibilities include ensuring compliance with company standards in product preparation, customer relations, restaurant maintenance, team management, and other duties as assigned.

Job Duties

• Ensure your team provides outstanding service and satisfies guests
• Train and coach team members
• Utilize GPS Hospitality Systems to manage daily operations effectively
• Maintain excellent knowledge of restaurant operations and set a positive example
• Provide coaching and feedback to team members
• Supervise in accordance with GPS values and behaviors
• Demonstrate strong problem-solving skills
• Enforce cash policies and address violations
• Perform any other duties as assigned by the Restaurant General Manager

Job Requirements

• 0-2 years of supervisory experience in a restaurant or retail setting
• Excellent customer service skills
• Ability to perform under pressure in a high-volume environment
• Must be 18 years or older and authorized to work in the US

Physical Requirements

• Ability to perform motions such as bending, squatting, twisting, pulling, and reaching
• Ability to work in warm and cold temperatures
• Stand for 8-10 hours
• Lift up to 20 lbs

Benefits

We offer a passionate, fun, and positive work environment with a supportive team, including:

• Regular performance reviews
• Health & Life benefits
• HSA program
• Anniversary Vacation Bonus
• Employee Rewards & Recognition Program
• Structured training for career development

EEO Statement

GPS Hospitality is an Equal Opportunity employer. All persons will have the opportunity to be considered for employment without regard to race, color, religion, creed, national origin, age, disability, gender, sexual orientation, genetic information, veteran status, marital status, or other protected characteristics.

Accommodation

We will make reasonable accommodations for qualified applicants with disabilities to assist in the hiring process. Please contact Human Resources at 770-738-8779 if needed.