Burger King Shift Leader

Workforgps; Mississippi; On-site; USD 25,000 - 40,000; Full time

Job summary

An established industry player is looking for a dedicated Shift Leader to join their vibrant restaurant team. In this role, you'll be responsible for overseeing daily operations, ensuring compliance with company standards, and providing exceptional customer service. This position offers a dynamic work environment where you can develop your leadership skills and make a positive impact on your team. With structured training for career development and a focus on employee recognition, this opportunity is perfect for someone eager to grow in the hospitality industry.

Benefits

Health & Life Benefits

HSA Program

Anniversary Vacation Bonus

Employee Rewards & Recognition Program

Regular Performance Reviews

Structured Training for Career Development

Qualifications

• 0-2 years of supervisory experience in a restaurant or retail setting.
• Must be 18 years or older and authorized to work in the US.

Responsibilities

• Ensure your team provides outstanding service & satisfied guests.
• Train & coach the team while supervising daily operations.

Skills

Customer Service Skills

Problem-Solving Skills

Supervisory Skills

Ability to Perform Under Pressure

Education

High School Diploma

Job description

Join to apply for the Burger King Shift Leader role at GPS Hospitality

We need a Shift Leader to join our restaurant team. Shift Leaders are trained to perform all the duties of Team Members, with additional responsibilities for directing daily operations in the absence of the Restaurant General Manager and Assistant Manager. This includes ensuring compliance with company standards in areas such as product preparation, customer relations, restaurant maintenance, and team management.

Job Duties

1. Ensure your team provides outstanding service & satisfied guests
2. Train & coach the team
3. Utilize GPS Hospitality Systems to run a great restaurant every shift, every day
4. Set an example by maintaining excellent knowledge and proficiency in restaurant operations
5. Provide coaching and feedback to the team
6. Supervise in accordance with GPS values, traits, and behaviors
7. Demonstrate strong problem-solving skills
8. Follow and enforce all cash policies; address and document violations
9. Perform other duties as assigned by the Restaurant General Manager (RGM)

Job Requirements

1. 0-2 years of supervisory experience in a restaurant or retail setting
2. Excellent customer service skills
3. Ability to perform under pressure in a high-volume setting
4. Must be 18 years or older and authorized to work in the US

Physical Requirements

1. Ability to perform motions such as bending, squatting, twisting, pulling, and reaching
2. Ability to work in warm and cold temperatures
3. Stand for 8-10 hours
4. Lift up to 20 lbs

Benefits

We offer a passionate, fun, and positive work environment, including:

• Regular performance reviews
• Health & Life Benefits
• HSA program
• Anniversary Vacation Bonus
• Employee Rewards & Recognition Program
• Structured training for career development

EEO Statement

GPS Hospitality is an Equal Opportunity employer. We consider all qualified applicants without regard to race, color, religion, national origin, age, disability, gender, sexual orientation, veteran status, marital status, or any other protected characteristic.

Accommodation

We will make reasonable accommodations for qualified applicants with disabilities. Contact Human Resources at 770-738-8779 for assistance.