Building Materials Counter Specialist

CEMEX, Inc.; Pompano Beach (FL); On-site; USD 36,000 - 48,000; Full time

Job summary

Cemex US in Pompano Beach, FL is seeking a Representative Counter Sales to deliver outstanding customer service, assist customers with their purchases, and efficiently process orders at the counter. The role requires strong communication, basic math, and the ability to provide accurate price quotes, answer questions, and keep product knowledge up to date.

You will support store operations and help expose customers to the full product line.

Qualifications

• High School Diploma or equivalent

Responsibilities

• Assists all customers in selecting required materials in a friendly, professional, and efficient manner
• Provide occasional operational support to Miami/Dade/Broward counties.
• Informs customer of available products, and ensures the customer is exposed to the full product line
• Answers phone calls and provides prices quotes and other information
• Follow-up on customer orders, resolve problems to the customer’s satisfaction, respond timely to customer needs
• Continuously update product knowledge through any available resources. Stay informed and educated as to product inventory and applicability. Know location of merchandise in yard
• Data entry and retrieval on computer system, including entering of customer orders, branch transfers, obtain quotation information, inventory information, pricing
• Effectively communicate to customers any relevant policies and/or procedures regarding purchases, returns, credit terms, etc.
• Assist in maintaining appearance of branch as needed, straightening, cleaning counter area, warehouse, bathrooms, etc.

Skills

Customer service

Communication skills

Math skills

Order processing

Team collaboration

Education

High School Diploma or equivalent

Job description

Cemex US in Pompano Beach, FL is seeking a Representative Counter Sales to deliver outstanding customer service, assist customers with their purchases, and efficiently process orders at the counter. The role requires strong communication, basic math, and the ability to provide accurate price quotes, answer questions, and keep product knowledge up to date.

You will support store operations and help expose customers to the full product line.