Representative Counter Sales

Cemex US; Pompano Beach (FL); On-site; USD 32,000 - 52,000; Full time

Job summary

Cemex US is seeking a customer-service oriented team member for our Florida branch to assist customers with selections and orders. You will process orders, quotes, and pricing while maintaining product knowledge and branch presentation.

The role requires a High School Diploma (bi-lingual a plus) and entails data entry, price quotes, and supporting Miami-Dade/Broward counties. Safety gear is required on site and lifting is involved.

Qualifications

• High School Diploma or equivalent
• Bi-lingual (a plus)

Responsibilities

• Assist customers in selecting materials in a friendly, professional manner.
• Provide occasional operational support to Miami-Dade/Broward counties.
• Inform customers about products and ensure exposure to full product line.
• Answer phone calls and provide price quotes and information.
• Follow up on orders and resolve issues to customer satisfaction.
• Continuously update product knowledge; know inventory and location of merchandise.
• Enter customer orders, branch transfers, quotations, and pricing in the system.
• Explain policies and procedures regarding purchases, returns, and credits.
• Assist in maintaining branch appearance and cleanliness.
• Must wear protective equipment at location.
• Physical requirements include lifting and moving heavy objects as needed.

Skills

Customer service

Data entry

Communication

Attention to detail

Education

High School Diploma

Job description

Company Overview

Cemex US is a leader in the building materials industry, known for our innovation, quality, and operational excellence. With over a century of expertise, we are committed to delivering products and services that meet the needs of our customers and communities across the globe. At Cemex, we believe in investing in our people, offering competitive benefits and the opportunity to be part of a dynamic team. Join us and build your career with a company that is

Company Overview

Cemex US is a leader in the building materials industry, known for our innovation, quality, and operational excellence. With over a century of expertise, we are committed to delivering products and services that meet the needs of our customers and communities across the globe. At Cemex, we believe in investing in our people, offering competitive benefits and the opportunity to be part of a dynamic team. Join us and build your career with a company that is Building a Better Future.

Job Summary

Provides excellent customer service by assisting customers promptly and courteously with their purchases and efficient processing of their orders. Answers questions, provides information as needed.

Qualifications

• High School Diploma or equivalent
• Bi-lingual (a plus)

Job Responsibilities

• Assists all customers in selecting required materials in a friendly, professional, and efficient manner
• Provide occasional operational support to Miami/Dade/Broward counties.
• Informs customer of available products, and ensures the customer is exposed to the full product line
• Answers phone calls and provides prices quotes and other information
• Follow‑up on customer orders, resolve problems to the customer’s satisfaction, respond timely to customer needs
• Continuously update product knowledge through any available resources. Stay informed and educated as to product inventory and applicability. Know location of merchandise in yard
• Data entry and retrieval on computer system, including entering of customer orders, branch transfers, obtain quotation information, inventory information, pricing
• Effectively communicate to customers any relevant policies and/or procedures regarding purchases, returns, credit terms, etc.
• Assist in maintaining appearance of branch as needed, straightening, cleaning counter area, warehouse, bathrooms, etc.

Knowledge, Skills, And Abilities

• Ability to carry out not only simple, but complex oral and written instructions and deal with problems from standardized situations and work experience
• Good mathematical skills, including basic math, fractions and conversions of four‑five digit numbers and common units of measurement in both metric and decimal system
• Ability to communicate well with supervisors, welders, leadmen, other Mechanics, maintenance personnel, co‑workers and outside contractors
• Ability to identify and select the appropriate material and equipment necessary to perform the correct order processing
• High level of attentiveness and physical coordination to perform the work activities safely and productively

Working Conditions

• Continuous exposure to extreme heat, extreme cold, extreme noise, working outdoors and ready mix locations
• Must wear protective equipment while at the location

Physical Requirements

• Requires walking, sitting, lifting, pushing, pulling, and climbing to a significant degree
• Must be able to perform all job functions which include, but may not be limited to, walking, sitting, lifting, pushing, pulling, turning, climbing to a significant degree, and/or pulling of controls
• Heavy Work‑Exerting up to 100 pounds of force occasionally, and/or up to 50 pounds or force frequently, and/or up to 20 pounds of force constantly to move objects
• While performing the duties of this job, the employee is regularly required to talk and hear, in order to communicate to employees/visitors as well as function safely

Legal Notices

CEMEX is an EEO/AA (equal opportunity/affirmative action) institution and does not discriminate on the basis of race, color, religion, religious creed, sex, sexual orientation, gender identity or expression, national origin, ancestry, age, physical or mental disability, medical condition, genetic information, marital or familial status, military or veteran status, or any other characteristic protected by under federal, state or local law in the programs or activities which it operates.

CEMEX will consider for employment qualified applicants with criminal histories in a manner consistent with all local, state and federal laws.

CEMEX is an E‑Verify participating employer.

Arizona Smoke‑Free Act. CEMEX complies with the State of Arizona’s Smoke‑Free Act (Arizona Revised Statutes

• 36-601.01). Smoking and/or the use of tobacco or related products is prohibited in and on CEMEX property as well as any building and/or vehicle owned or leased by CEMEX.

CEMEX offers both competitive pay and benefits. Benefits applicable to this position may include, but are not limited to, medical, dental, vision, 401(k), Paid Time Off, and Holiday Pay, as well as a comprehensive wellness program to help keep employees and their families healthy and well. You can learn more about CEMEX Benefits by visiting the CEMEX USA Benefits and Well-Being page. (https://www.cemexusa.com/careers/life-at-cemex/benefits-well-being).

EEO Statement - En Español

CEMEX es una institución EEO/AA (igualdad de oportunidad/acción afirmativa) y no discrimina en base al sexo, edad, raza, color, religión, discapacidad física o mental, credo, origen nacional, estatus veterano, orientación sexual, infomación genética, identidad de género, o expresión de género en los programas o actividades los cuales opera.