Building Concierge & Security Desk

FirstService Residential; Town of Florida (NY); On-site; USD 25,000 - 28,000; Full time

Benefits offered by this job

Medical plans

Dental

Vision

401k with company match

Paid holidays

Time off benefits

Job summary

FirstService Residential is hiring a Front Desk Associate in New York. The role requires independent work, strong communication skills, and the ability to multitask while greeting residents and monitoring guests and service providers.

Schedule is Sunday to Friday, 7:00 AM to 3:00 PM, with compensation at $18.00 per hour. The job involves operating electronic security systems, maintaining logs, and responding to emergencies as part of a full-time, on-site team.

Qualifications

• High school diploma or equivalent required or preferred.
• College level courses in business or hospitality preferred.
• 2–3 years of business experience preferred.
• Computer literacy with information systems hardware/software preferred.
• Effective written and verbal communication skills required.
• Multiple language fluency desirable.
• Strong customer service and interpersonal skills required.

Responsibilities

• Demonstrates excellent customer service, communication, and time management skills.
• Monitors Emergency Response System.
• Greets and directs Residents, guests, and invitees.
• Monitors and controls Electronic Security Control Systems.
• Responds to emergency situations in a timely manner.
• Monitors and controls access to the building.
• Maintains daily log, records, and forms.
• Resolves and follows-up on all complaints/issues.
• Maintains a safe and secure environment throughout the building/property(s).
• May be assigned other duties by the on-site property manager.
• Follows safety procedures and maintains a safe work environment.
• Other duties as required.

Skills

High school diploma

College courses in business or hosp

2–3 years business experience

Computer literacy

Written and verbal communication

Multilingual ability

Customer service skills

Education

High school diploma or equivalent

College coursework in business/hospitality

Tools

Information system hardware/software

Job description

FirstService Residential is hiring a Front Desk Associate in New York. The role requires independent work, strong communication skills, and the ability to multitask while greeting residents and monitoring guests and service providers.

Schedule is Sunday to Friday, 7:00 AM to 3:00 PM, with compensation at $18.00 per hour. The job involves operating electronic security systems, maintaining logs, and responding to emergencies as part of a full-time, on-site team.