Overnight Front Desk & Security

FirstService Residential; Town of Florida (NY); On-site; USD 25,000 - 26,000; Full time

Benefits offered by this job

Medical plans (Dental & Vision)

401k with company match

Paid holidays

Job summary

FirstService Residential is seeking a Front Desk Associate in New York to work overnight, greet residents, and monitor building access with strong customer service skills. You will operate electronic security systems, maintain logs, and manage emergencies with minimal supervision.

Ideal candidates have a high school diploma, some college in business or hospitality, and 2–3 years of relevant experience. The role includes comprehensive benefits and opportunities for growth within a security-minded

Qualifications

• High school diploma or equivalency preferred.
• College level courses in business or hospitality preferred.
• Two (2) to three (3) years of business experience preferred.
• Computer literacy: command of information system hardware/software is preferred.
• Effective written and verbal communication skills.
• Multiple language fluency is desirable.
• Strong customer service, communication and interpersonal skills required.

Responsibilities

• Demonstrates excellent customer service, communication, and time management skills.
• Monitors Emergency Response System.
• Greets and directs Residents, guests, and invitees.
• Monitors and controls Electronic Security Control Systems.
• Responds to emergency situations in a timely and efficient manner.
• Monitors and controls access to the building.
• Maintains daily log, records, and forms.
• Resolves and follows-up on all complaints/issues.
• Maintains a safe and secure environment throughout the building/property(s).
• May be assigned other duties by the on-site property manager.
• Follows safety procedures and maintains a safe work environment.
• Other duties as required.

Skills

Customer service

Communication

Time management

Multitasking

Bilingual language skills

Written & verbal communication

Education

High school diploma or equivalent

Business or Hospitality courses

2-3 years business experience

Tools

Information systems software

Job description

FirstService Residential is seeking a Front Desk Associate in New York to work overnight, greet residents, and monitor building access with strong customer service skills. You will operate electronic security systems, maintain logs, and manage emergencies with minimal supervision.

Ideal candidates have a high school diploma, some college in business or hospitality, and 2–3 years of relevant experience. The role includes comprehensive benefits and opportunities for growth within a security-minded