Brooklyn Administrative Assistant - School & Health Services

SBH Community Service Network Inc.; New York (NY); On-site; USD 38,000 - 54,000; Full time

Job summary

SBH Community Service Network Inc. in Brooklyn is seeking an Administrative Assistant to support daily administrative operations within a school and clinical services setting.

The role emphasizes organization, compassion, and dependable collaboration with families, educators, therapists, and healthcare professionals. The position involves coordinating appointments, managing schedules, maintaining records, assisting families and staff, and ensuring smooth operation of school and clinical

Qualifications

• High school diploma or equivalent required.
• Previous administrative or office experience preferred.
• Experience in healthcare, education, clinical services, or related administrative setting is a strong plus.

Responsibilities

• Provide daily administrative assistance to school and clinical staff.
• Answer incoming phone calls, respond to emails, and greet visitors professionally.
• Manage general office correspondence and direct inquiries to the appropriate departments.
• Perform accurate data entry and maintain organized business and student records.
• Prepare, review, and organize documents, reports, and administrative materials.
• Maintain electronic and physical filing systems.
• Assist with general office coordination and administrative projects.
• Support efficient daily operations and maintain a welcoming, professional office environment.
• Coordinate appointments for families, students, staff, and service providers.
• Manage calendars and assist with daily scheduling requirements.
• Communicate appointment details, schedule changes, and updates to relevant parties.
• Assist with coordinating meetings and service-related appointments.
• Maintain accurate scheduling records and follow up on outstanding appointments.
• Help resolve scheduling conflicts and ensure smooth communication between departments.
• Serve as a professional and welcoming point of contact for families, visitors, and service providers.
• Respond to inquiries and provide courteous, helpful customer service.
• Communicate with teachers, therapists, healthcare professionals, and administrative staff.
• Coordinate with external providers regarding scheduling and administrative matters.
• Assist families with general questions, documentation, and office procedures.
• Maintain positive and professional relationships with staff, families, and visitors.
• Ensure timely communication and follow-up on administrative requests.
• Maintain accurate student, family, and service-related records.
• Organize and update documentation in accordance with established office procedures.
• Ensure accurate data entry and proper recordkeeping.
• Handle confidential student, medical, and family information with professionalism and discretion.
• Follow applicable privacy policies and confidentiality requirements.
• Assist with maintaining organized documentation for administrative and operational purposes.
• Identify and correct recordkeeping discrepancies as needed.

Skills

Organizational skills

Time management

Multitasking

Verbal and written communication

Customer service

Computer skills

Typing accuracy

Education

High School Diploma

Job description

SBH Community Service Network Inc. in Brooklyn is seeking an Administrative Assistant to support daily administrative operations within a school and clinical services setting.

The role emphasizes organization, compassion, and dependable collaboration with families, educators, therapists, and healthcare professionals. The position involves coordinating appointments, managing schedules, maintaining records, assisting families and staff, and ensuring smooth operation of school and clinical