Bronx Case Manager: Housing Stability & Support

Jericho-Project; New York (NY); On-site; USD 53,000 - 55,000; Full time

Job summary

Jericho Project in New York seeks a Case Manager to provide residential and long-term support to homeless and at-risk adults transitioning into permanent housing. You will manage a caseload of approximately 20–25 individuals, with frequent tenant contact, meetings, and aftercare contacts, including documentation in electronic health records.

The role requires strong organizational and communication skills, experience with low-income or homeless populations, and a preference for Spanish fluency.

Qualifications

• Bachelor’s degree in human services or related field.
• Strong organizational, writing, communication, and computer skills.
• Some relevant experience working with low-income or homeless populations.
• Fluent in Spanish is strongly preferred.
• Candidates must be self-starters with energy to work within the community.

Responsibilities

• Provide direct case management services on-site and in the field, including mental health and substance use assessments and service planning.
• Use person-centered approaches and evidence-based models such as Motivational Interviewing, Critical Time Intervention and Harm Reduction.
• Maintain accurate tenant files/charts in electronic health records and update case notes.
• Develop and review Individual Service Plans and document progress toward goals.
• Coordinate with community providers and serve as liaison with tenants.
• Facilitate groups on life skills, education, relapse prevention and mental health counseling.
• Complete referrals to medical, mental health, and other outside providers.

Skills

Organizational skills

Communication skills

Writing skills

Computer skills

Spanish language

Education

Bachelor’s degree in human services or related field

Tools

Electronic health records (EHR)

Job description

Jericho Project in New York seeks a Case Manager to provide residential and long-term support to homeless and at-risk adults transitioning into permanent housing. You will manage a caseload of approximately 20–25 individuals, with frequent tenant contact, meetings, and aftercare contacts, including documentation in electronic health records.

The role requires strong organizational and communication skills, experience with low-income or homeless populations, and a preference for Spanish fluency.